Degree Audit Coordinator

Simmons University•Boston, MA

1d•Hybrid

About The Position

The Degree Audit Coordinator supports the daily operations of the Registrar’s Office while assisting with the maintenance of the degree audit system in Workday. This position serves as a primary point of contact for students, faculty, staff, and external constituents, providing high-quality customer service and guidance on registration, academic records, and degree requirements. The role is responsible for front office triage, registration processing, and administrative operations, while also managing the degree audit system, ensuring the accuracy of academic records, and supporting students’ progress toward graduation. This position collaborates closely with academic departments, Technology, and other administrative offices to maintain data integrity, implement curriculum changes, and ensure compliance with institutional policies.

Requirements

Associate’s degree required
1–3 years of experience in a Registrar’s Office, academic advising, or related field
Strong organizational, analytical, and problem-solving skills
Demonstrated ability to work effectively with diverse populations
Excellent communication and customer service skills

Nice To Haves

Bachelor’s degree preferred
Experience with Student Workday, as well as college transcript review and transfer credit evaluation, is preferred.

Responsibilities

Serve as a primary point of contact for the Registrar’s Office, assisting students, faculty, staff, and visitors in person, by phone, and via email
Provide front office triage and respond to inquiries regarding registration, records, degree requirements and academic policies
Promote a welcoming, inclusive, and student-centered environment
Communicate university policies and procedures clearly to diverse audiences
Monitor and respond to shared inboxes, including [email protected] and [email protected]
Assist with the operation, maintenance, and functionality of the degree audit system
Configure and update degree programs, requirements, and course mappings in collaboration with academic departments and Technology.
Ensure degree requirements are accurately reflected and maintained in the system
Assist students in understanding their academic progress and remaining requirements for graduation
Identify and implement improvements to degree audit processes and system functionality
Process registrations, add/drop forms, and enrollment updates
Coordinate and support New Student Registration and orientation processes
Maintain accuracy and integrity of student academic records
Assist with data cleanup initiatives and system improvements
Liaise with Student Financial Services to resolve discrepancies between academic and billing records
Perform audits to identify and resolve duplicate or inconsistent academic accounts
Perform additional responsibilities as assigned in support of Registrar’s Office operations and evolving institutional needs.