Defined Contribution Processing Specialist - Hybrid

Alight•Virtual, FL

5d•$36,000 - $44,000•Hybrid

About The Position

The DC Processing Specialist is responsible for processing documents related to client Defined Contribution plans as set up in TBA, while meeting and exceeding client Service Level Agreements. The Processing Specialist is responsible for comprehending and developing a working knowledge of all standard operating procedures associated with core functions and deliver to high standards of quality and timeliness.

Requirements

Be a Florida residents and available to work onsite at the Orlando, FL office at least once weekly as part of a hybrid work schedule.
Able to communicate (verbal and written) effectively with stakeholders
Possess Intermediate knowledge of MS applications like Excel, Word
Able to apply knowledge to make decisions effectively

Responsibilities

Comprehending and developing a working knowledge of all standard operating procedures associated with core functions (basic data entry processing)
Processing documents that are rules based with some problem solving
Processing documents that require minimal manual updates
Performing repeatable processing functions with upholding quality standards
Processing documents in accordance with set timely standard measures
Interacting and relying on team for questions and problem solving
Conducting research on errors and determining preventative measures
Researching complex participant benefit issues and providing resolution in accordance with due dates and documents processes
Performing nonstandard processing functions with exceeding quality standards
Working directly with third party vendor