Default Solutions Recovery Specialist

Regions Bank•Hoover, AL

8h•Onsite

About The Position

At Regions, the Default Solutions Recovery Specialist supports recovery and default operations by applying operational procedures and regulatory requirements to manage accounts and recover funds in various stages of legal action. This role is responsible for conducting eligibility reviews, coordinating with outside counsel, and ensuring accurate documentation, compliance, and workflow management across the recovery processes.

Requirements

High School Diploma or GED and six (6) years of collections, banking, account management or related experience
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Data entry and typing skills
Proficient in Microsoft Office
Strong time management skills
Strong written and verbal communication skills
Proximity to Hoover, AL required.

Responsibilities

Performs eligibility reviews of charged-off and delinquent accounts to determine candidacy for legal placement, as well as pre‑ and post‑judgment actions
Coordinates with external law firms and internal partners to support account placement, documentation requests, case status updates, and approved settlement activities
Conducts research, analysis, and documentation review to validate account details, ensure accuracy, and maintain complete and compliant records within systems of record
Manages account-level legal workflows, including matter setup, tracking of judgments and settlements, and ongoing monitoring of account status and reporting outputs
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices