Default Compliance and Risk Specialist
About The Position
This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA. The primary responsibility of this role is to serve as the liaison between the Special Assets department and the Compliance and Risk functions. This opportunity is ideal for someone with experience in default servicing, collections, mortgage servicing, foreclosure, loss mitigation, or related compliance functions. Responsibilities include policy and procedure development, regulatory monitoring, quality control, and supporting risk management initiatives to ensure compliance with bank policies, investor requirements, and applicable regulations across residential, consumer, and commercial default operations.
Requirements
- Bachelor's Degree or the equivalent experience. Specialty: Relevant degree pertaining to the essential duties of this role. (Required)
- 3 or more years of default or compliance related experience. (Preferred)
- Knowledge of MSP and/or Signature servicing platforms (Preferred)
Responsibilities
- Coordinates the completion and updating of department policies and procedures with unit and department managers.
- Approves policies and procedures for the department as part of the compliance requirement, using knowledge of department workflows and regulatory requirements.
- Develop and maintain quality control procedures for the quality review process and workflow.
- Monitor for accuracy enhancements in the processes and workflows.
- Manage and ensure compliance with all secondary market requirements, Consumer Financial Protection Bureau rules and ensure adherence to bank policies.
- Communicate results of statistical evaluation to management.
- Perform quality assurance reviews on residential and consumer related defaults and foreclosures as well as loss mitigation work flows and processes.
- Prepare reports including monthly statistical summary of errors detected in the quality assurance testing and findings reports with subsequent monitoring or responses.
- Communicates results of document reviews with department management.
- Represents the special assets department for various risk related duties.
- Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.
- This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Benefits
- medical plans with prescription drug coverage
- flexible spending account or health savings account depending on the medical plan chosen
- dental and vision insurance
- life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- paid time off programs including holiday pay and paid volunteer time
- disability insurance coverage
- maternity and parental leave
- adoption assistance
- educational assistance
- a robust wellness program with financial incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
