Dedicated Transportation Coordinator - Part Time

Werner Enterprises•Lake Park, GA

19h

About The Position

The Dedicated Transportation Coordinators manage, coordinate, and communicate with our truck fleet during the off-hours through satellite and telephone networks. This role involves continuously answering and processing messages from a large number of drivers, monitoring load statuses, authorizing and paying out driver expenses, assisting with driver issues, and planning necessary trailer movements. The position also requires troubleshooting a variety of driver problems and performing various administrative duties as needed.

Requirements

A minimum of a Bachelor’s Degree from an accredited college or university in Business Administration with an emphasis in Transportation/Logistics, Management, Marketing OR equivalent experience preferred.
Six months to one year previous dispatch experience preferred.
Mid-range computer experience preferred.

Responsibilities

Answer and process messages from 180 to 300 drivers using operating systems, driver telematics, and phone communication.
Monitor Assigned, Pre-Assigned, Committed, and Late load status.
Authorize Lumper pay, emergency home time, route drivers to terminals for safety issues, plan swaps & splits as needed.
Answer telephone calls from drivers regarding hometime, swap/splits, routing issues.
Troubleshoot problems that drivers have such as: late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers and overweight problems.
Perform various duties as needed, i.e., copying, calling customers for directions and late loads, retrieving directions from internet, etc.
Perform other related duties as assigned by supervisory personnel.
Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.