Decontamination Coordinator, Sterile Processing

University Hospitals•Cleveland, OH

About The Position

The Coordinator, Sterile Processing is the shift lead for operations in the Sterile Processing Area within an assigned core. The coordinator spends 50% of their time working in the certified role, receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing, and distributing reusable patient care equipment, instrument trays, and supplies. The role manages workflow and triages issues or concerns that arise during the shift. Each coordinator is assigned specific duties related to orientation, education and training, quality assurance, instrument repair, or scheduling. The coordinator supports perioperative processing operations, enforces applicable policies and procedures, and helps maintain departmental performance standards. They collaborate with the manager on staffing and personnel activities, including hiring, performance reviews, training, scheduling, and team development. The position also involves resolving escalated customer service calls, supporting instrument ordering and distribution, coordinating staff work, and allocating resources across Support Services at CMC. The role requires compliance with policies and standards and safeguarding protected health information (PHI). Other duties may be assigned, and specific duties may be detailed by the department during orientation.

Requirements

  • High school equivalent or GED.
  • At least 3 years of experience in a production environment and at least one Sterile Processing certification from HSPA or CBSPD; alternatively, at least 2 years of production environment experience and at least two Sterile Processing certifications from HSPA or CBSPD.
  • National or international Sterile Processing certification.
  • Effective communication and leadership skills.
  • Proficiency with steam, EtO, plasma, peracetic acid, dry heat, and liquid sterilants.
  • Knowledge of equipment, sterilizers, washers, instruments, and tray assembly.
  • Good manual dexterity.
  • Attention to detail.

Nice To Haves

  • Graduate of a Sterile Processing program.
  • Previous leadership experience.

Responsibilities

  • Perform decontamination procedures.
  • Prepare reusable patient care items for sterilization.
  • Sterilize items using appropriate sterilization methods.
  • Pick surgical case carts, and store and distribute reusable patient care equipment, instrument trays, and supplies.
  • Participate as a productive member of the perioperative processing team.
  • Maintain positive relationships with patients, customers, coworkers, and management.
  • Enforce policies and procedures in accordance with industry and organizational regulations.
  • Ensure adherence to JC, CMS, OSHA, and AMMI regulations.
  • Collaborate with the manager on hiring and related personnel decisions, performance reviews, training, scheduling, and team development.
  • Handle escalated customer service calls.
  • Assist the manager in maintaining departmental performance standards.
  • Assist with ordering, receiving, and distributing reusable instruments.
  • Coordinate staff members, ensure their work output is satisfactory, and resolve their concerns.
  • Allocate and track resources effectively across Support Services at CMC.
  • Comply with organizational policies and standards, safeguard protected health information, and perform other duties as assigned.

Benefits

  • Free parking
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