Deckplate Assistance and Real Time Support (DARTS) Program Representative (Groton)

General Dynamics Electric Boat • Groton, CT

21d • Onsite

About The Position

This posting is for first shift only Work in our shipyard has never been more exciting. The age of digital shipbuilding is upon us, and our team is calling for dynamic team members who will motivate and mentor Shipbuilders in the adoption of digital tools and processes as we embark on the next generation of Design, Build, and Sustain efforts at Electric Boat. D405 Digital Enterprise Program Office is searching for teammates interested in becoming part of the Deckplate Assistance and Real Time Support (DARTS) team. The DARTS Program Representative provides hands on, real-time digital deckplate knowledge transfer and problem resolution to support the Shipbuilder’s use of shipyard digital tools and processes. This is an excellent opportunity to gain invaluable experience and make an immediate impact to our business. DARTS Representatives will be responsible to: Provide rapid resolution for basic IT and digital tool and application problems on the deckplate Provide deckplate support for the use of shipyard digital tools (e.g. OWL, Interactive Work Instruction (IWI), Mobile ERS, etc.) Resolve basic issues with tablets and act as a liason between the deckplate and IT tech stop Work with Operations to identify tool problems or enhancements with deployed capabilities The successful candidate will be a positive change leader of the Digital Enterprise Build Authority Deckplate Vision. This position is located at the Groton Shipyard in Groton, CT.

Requirements

• High School Diploma or GED
• Minimum three years of experience in Digital Enterprise, Program Office, Engineering, Design Build Sustain, Planning, Operations
• Experience with organizational change, customer support of digital applications
• Proficiency using Windows-based computers, laptops, or tablets
• Proficiency with Microsoft office Suite
• Teaming and relationship building
• Working independently
• Excellent communications skills
• Customer focused
• Work well in a team environment

Nice To Haves

• Experience working with or directly for Operations
• Experience working with shipyard digital applications (i.e. IWI, MobileERS, OWL, etc.)

Responsibilities

• Provide rapid resolution for basic IT and digital tool and application problems on the deckplate
• Provide deckplate support for the use of shipyard digital tools (e.g. OWL, Interactive Work Instruction (IWI), Mobile ERS, etc.)
• Resolve basic issues with tablets and act as a liason between the deckplate and IT tech stop
• Work with Operations to identify tool problems or enhancements with deployed capabilities

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees