Transition Assistance Program (TAP) Administrative Support Specialist

GD Resources•Minot AFB, ND

12d•Onsite

About The Position

GD Resources LLC seeks a qualified Transition Assistance Administrative Support Specialist to provide non-personal administrative and data entry support services for the Air Force Military & Family Readiness Center (M&FRC) in support of the Transition Assistance Program (TAP) under the 5th Force Support Squadron at Minot AFB. This position supports transitioning service members and their families by ensuring accurate data entry, records management, correspondence preparation, and classroom/event administrative support in accordance with Department of the Air Force policies and procedures.

Requirements

Minimum two (2) years of administrative experience supporting military, federal, or comparable organizational environments.
Proficiency with Microsoft Office (Word, Excel, Access, SharePoint, Teams).
Strong written and verbal communication skills with demonstrated attention to detail.
Ability to handle sensitive information with discretion and professionalism.
Must be eligible to obtain unescorted access to Minot AFB.
Successful completion of background checks and National Agency Check.
Ability to obtain and maintain a Common Access Card (CAC).
Compliance with all base security, traffic, and identification requirements.
Maintain a professional appearance and identify as a contractor when interacting with Government personnel.
Adhere to all safety, security, tobacco-use, and environmental regulations applicable to Minot AFB.

Nice To Haves

Knowledge of Air Force terminology preferred.
Ability to communicate tactfully with military members, civilians, and contractors.

Responsibilities

Provide comprehensive administrative support to the M&FRC Transition Assistance Program (TAP).
Create, edit, format, store, retrieve, and distribute correspondence, memoranda, reports, and forms using Microsoft Word, Excel, Access, SharePoint, Teams, and other office automation tools.
Generate, manage, and respond to official emails and electronic communications.
Perform routine troubleshooting of office software and systems as needed.
Serve as the Primary Records Custodian for M&FRC TAP records.
Accurately enter and update data in DoD TAP, AFFIRST, Access, and other authorized systems within required timelines.
Establish, maintain, purge, and dispose of records in accordance with Air Force Instructions and records management regulations.
Maintain file plans, trackers, suspense files, and class rosters.
Prepare recurring and non-recurring correspondence, reports, and non-technical communications.
Proofread and edit documents for grammar, spelling, formatting, and compliance with administrative standards.
Screen and process incoming/outgoing mail, publications, directives, and electronic messages.
Answer non-technical inquiries and provide follow-up information within established timelines.
Receive telephone calls and greet visitors with professionalism and courtesy.
Reference the M&FRC calendar to prepare classrooms for TAP classes and events.
Set up laptops, signage, training materials, and displays.
Ensure classroom cleanliness (tables wiped, trash emptied, materials staged) prior to class start times.
Coordinate administrative support for M&FRC programs and events.
Perform all duties in compliance with DAFI 36-3009, M&FRC Desk Guides, AFFIRST Training Guides, and all applicable Air Force and command policies.
Meet or exceed Government performance thresholds for accuracy, timeliness, and service quality.
Support quality assurance reviews, inspections, and corrective actions as required.