Deckhand

Hornblower•Norfolk, VA
•Onsite

About The Position

Join the City Experiences team as a Deckhand in a waterfront operation focused on safety, teamwork, and guest satisfaction. The role helps maintain the vessel, supports safe operations, assists with docking, and helps ensure guests have a comfortable and memorable journey. Shifts include nights, weekends, and holidays based on business demands, and schedule variations will be communicated in advance.

Requirements

  • Must be at least 18 years of age.
  • Strong customer service and communication skills.
  • Energetic, dependable, and team-focused attitude.
  • Ability to work outdoors and perform physically demanding tasks.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Ability to throw mooring lines from ship to pier.
  • Normal color vision required for navigational and safety displays.
  • Flexibility to work nights, weekends, holidays, and extended shifts.
  • TWIC certification may be required.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.

Responsibilities

  • Provide exceptional hospitality to guests and coworkers.
  • Assist with docking, undocking, and handling mooring lines.
  • Monitor passenger areas and support safe vessel operations.
  • Participate in safety drills and follow vessel safety procedures.
  • Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
  • Assist with vessel maintenance, equipment checks, and general operational tasks.
  • Load and unload supplies and remove trash and debris.
  • Support the Captain and crew with daily vessel operations.
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