Deckhand - City Cruises Chicago

Hornblower Group Inc.•Chicago, IL

5d•Onsite

About The Position

The Deckhand is responsible for maintaining the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking. This role involves providing exceptional hospitality, following safety procedures, participating in safety drills, handling mooring lines, standing watch, assisting with vessel equipment maintenance, and maintaining the cleanliness and safety of common areas. The Deckhand will also be responsible for sweeping, mopping, washing down decks, loading/unloading materials, gathering trash, servicing restrooms, maintaining uniform standards, and performing additional assigned duties.

Requirements

Candidates must be able to reliably commute to and from the dock for schedule shifts
Pre-employment and on-going random drug testing are required for all marine personnel
Must be at least eighteen (18) years of age
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation – actively looking for ways to help others
Energetic and enthusiastic personality essential
Will work for extended periods of time without sitting
Must be able to lift up to fifty (50) pounds
Must be able to throw mooring lines from ship to pier
Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays
May be required to apply for a Transportation Workers ID Card
Will be required to be available for work on all major holidays
Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
Ability to stand and walk for extended periods, frequently throughout a shift.
Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
Successfully complete vessel-specific safety and emergency training.
Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Nice To Haves

High School Diploma (or GED or High School Equivalence Certificate) preferred

Responsibilities

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
Follow safety procedures in order to ensure the protection of passengers and vessel
Participate in routine safety drills to prepare for major incidents
Handle lines to moor vessels to pier
Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment
Maintain the cleanliness and safety of all common areas
Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses
Load or unload materials from vessels; gather and remove trash from vessel
Service, clean, and supply restrooms
Be prepared to begin work at scheduled time
Maintain uniform and personal grooming in compliance with appearance standards
Additional job duties assigned