City Cruises Alexandria - Deckhand

Hornblower Group Inc.•Alexandria, VA

2d•Onsite

About The Position

The Deckhand is responsible for maintaining the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking. This role is crucial for providing exceptional hospitality and upholding safety standards on board.

Requirements

High School Diploma (or GED or High School Equivalence Certificate) preferred.
Must be at least eighteen (18) years of age.
Must be able to effectively understand and convey written and verbal information to guests and coworkers.
Must possess a service orientation – actively looking for ways to help others.
Energetic and enthusiastic personality essential.
Will work for extended periods of time without sitting.
Must be able to lift up to fifty (50) pounds.
Must be able to throw mooring lines from ship to pier.
Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays.
May be required to apply for a Transportation Workers ID Card.
Will be required to be available for work on all major holidays.

Responsibilities

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system.
Follow safety procedures in order to ensure the protection of passengers and vessel.
Participate in routine safety drills to prepare for major incidents.
Handle lines to moor vessels to pier.
Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses.
Assist Captain and supervisory personnel in maintaining vessel equipment and systems such as HVAC, engine, and technical equipment.
Maintain the cleanliness and safety of all common areas.
Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses.
Load or unload materials from vessels; gather and remove trash from vessel.
Service, clean, and supply restrooms.
Be prepared to begin work at scheduled time.
Maintain uniform and personal grooming in compliance with appearance standards.
Additional job duties assigned.