Decision Insights Analyst

FreedomCare•Holtsville, NY

3d•$80,000 - $120,000

About The Position

As a Decision Insights Analyst, you’ll be a core member of our Data Analytics team, responsible for turning data into insight and insight into action. This role will work at the intersection of analytics and data science to prepare and structure data, build advanced models, and interpret results with suggested actions to drive impact across our Marketing, Product, Operations, and Workforce teams.

Requirements

Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects effectively
Proven track record of strong customer focus and adaptability, with a strong attention to detail and problem-solving abilities
Effective written and verbal communication skills with the ability to engage with diverse audiences
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience
Technical proficiency with the ability to navigate through multiple systems, while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role
Ability to embrace change and departmental growth in an evergreen environment
5+ years of experience in data analysis, data science, or business analytics roles
Bachelors or Masters Degree in Statistics, Computer Science, Economics, Engineering, or a related field
Strong SQL and working knowledge of Python or R
Experience in building dashboards in Tableau or other BI tools
Experience analyzing and integrating multiple data sources for analytics such as Salesforce/ other CRM platforms & Google Analytics

Nice To Haves

Google Ads would be a nice-to-have

Responsibilities

Analyze large, complex datasets to answer key business questions and identify actionable trends & insights
Build robust SQL queries, data pipelines, and ad hoc analyses to support cross-functional initiatives
Collaborate with stakeholders to scope projects, structure analyses, and translate findings into clear business recommendations
Develop predictive models and statistical analyses to forecast key outcomes, supporting decision-making
Apply advanced analytics techniques (e.g., regression, clustering, forecasting) to support workforce planning, marketing optimization, and service design
Build and maintain dashboards and data tools to democratize access to insights
Help ensure data quality, consistency, and governance across the analytics ecosystem
Document your work and contribute to team-wide knowledge sharing and best practices