Decedent Loan Specialist- Houston Area

PROSPERITY BANK • Katy, TX

8d • Onsite

About The Position

This position manages the collection process for loans where a borrower has passed away. The role involves projecting a professional company image through phone, email, and occasional in-person interactions. Key responsibilities include working with legal counsel on demand letters, opening and monitoring probate cases, analyzing estate assets, and recommending collection strategies to management. The specialist will also assist the Director of Special Assets with other projects.

Requirements

• Bachelor’s degree in Business or equivalent experience.
• Minimum 2 years of banking experience.
• Moderate computer application skills; including Microsoft Office products such as Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Ability to quickly assess problem situations and implement solutions to resolve same.
• Basic understanding of the legal process.
• Maintain professionalism when communicating with heirs and others.
• Demonstrated ability to resolve conflicts and implement effective negotiation skills.
• Good organizational skills, or ability to prioritize and complete various tasks within deadlines.
• Ability to multi-task.
• Ability to apply Common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
• Ability to maintain attention and concentration for extended periods of time.
• Ability to perform basic math skills. use decimals to compute ratios, percentages and to draw and interpret graphs.
• Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.
• Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar.
• Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation (or sign equivalent), and variation in word order present, perfect, and future tenses.

Nice To Haves

• Knowledge of estate and trust documentation is preferred.
• Collection and /or account documentation experience preferred.

Responsibilities

• Work with local offices to collect death certificates, Letters of Testamentary, Letters of Administration and/or other related information to a decedent.
• Work with attorneys to send demand letters and open probate cases for real estate loans where there are none.
• Prepare and send demand letters, acceleration letters and offset letters where appropriate.
• Work with various departments on identifying and submitting Successor in Interest requests.
• Document collection efforts on the collection system.
• Assist Director of Special Assets as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level