Dealership Sales Manager - Key Ford of Hazelton

Key Auto Group•Hazle Township, PA

2d•Onsite

About The Position

Key Ford of Hazelton is seeking a Dealership Sales Manager. Key Auto Group prioritizes its team members, fostering a culture-oriented, well-trained team focused on exceeding customer expectations. This role involves direct customer interaction, sales staff support, and driving business operations to achieve sales targets.

Requirements

Process-oriented
Excellent communication and customer service skills
Enthusiastic personality with a high-energy attitude
Fluent in Microsoft applications
Ability to learn and understand DMS and CRM systems
Organization and follow-up skills
Experience and desire to work with technology
High School diploma or equivalent
Clean driving record and valid driver’s license

Nice To Haves

College degree preferred

Responsibilities

Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
Establish trust among customers to establish a strong network of clientele and prospects
Provide training and support to sales staff and assist in closing deals
Facilitate regular sales training to continue team growth
Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes
Drive business through a high level of involvement in day-to-day operations
Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
Partner with the General Manager to plan and run vehicle inventory
Assist in running controllable expense elements for the New and Used Vehicle Departments
Analyze business metrics to resolve shortfalls and implement action plans to elevate performance