Dealership Operations Manager

Southeastern Equipment Company • Indianapolis, IN

1d • Onsite

About The Position

Lead with Purpose. Drive Operational Excellence. Build a Winning Team. At Southeastern Equipment, we don’t just provide machines—we build solutions that help our customers win. We're looking for a proactive, hands-on Operations Manager to lead day-to-day branch operations with a focus on performance, people, and process. If you’re a leader who thrives in a fast-paced, service-driven environment—and you know how to balance strategy with execution—this is your chance to make a direct impact on team performance and customer satisfaction. What You’ll Be Responsible For You’ll oversee the full operations of one of our key branches, managing the parts department, service department, and facility operations . This role is essential to keeping the branch running smoothly, profitably, and in line with our values.

Requirements

• 6+ years of leadership experience in operations, service, or parts management
• Strong knowledge of service shop or parts department operations (construction or industrial equipment experience a plus)
• Proven success leading teams and improving processes
• Strong communicator who builds trust with both frontline staff and senior leadership
• Financially savvy—comfortable reading income statements, managing budgets, and improving margins
• Organized and detail-oriented; able to manage multiple priorities effectively
• Comfortable in a hands-on role that requires walking the shop floor and lifting up to 50 lbs

Nice To Haves

• construction or industrial equipment experience a plus

Responsibilities

• Manage and mentor a team including technicians, parts personnel, and yard associates
• Drive performance in parts and service to hit sales and profit goals
• Oversee scheduling, machine readiness, work quality, and on-time completion
• Ensure customer satisfaction through responsive communication and problem resolution
• Maintain OSHA and EPA compliance; enforce safety and cleanliness standards (5S)
• Collaborate with sales, rental, and product support to align operations with customer needs
• Ensure proper documentation, inventory control, and tool/equipment readiness
• Hold team members accountable and lead regular performance reviews

Benefits

• Health, dental, vision, 401(k), paid time off, and more
• Performance Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED