Dealer

Spokane Tribe Resort & Casino•Airway Heights, WA

9d•Onsite

About The Position

The Table Games Dealer conducts the operations of the game by selling chips to players, dealing cards and dice, and paying and taking bets while observing proper game rules. Verifies and signs fill/credit slips when money or chips are brought to or taken from the table.

Requirements

High School Diploma or GED preferred
Must be extremely numbers-oriented.
Must be able to multi-task.
Excellent Customer Service skills.
Must have ability to speak effectively before groups of customers or employees.
Ability to work independently and use good judgment.
Proven knowledge, training and/or experience on the assigned game required.
Basic knowledge of all current house procedures.
Must be able to maintain confidential information.
Strong guest service and problem-solving skills.
Able to Multitask in a fast-paced environment
Must be able to tolerate areas containing varying noise, smoke, and temperature levels
Gaming License Required? Ability to secure and maintain STATE OR TRIBAL Gaming License.

Responsibilities

Practices, supports, and maintains the Mission, Vision and Values of Casino.
Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
Must adhere to the Chewelah Casino/Two Rivers Casino Employee Handbook.
Must adhere to our SMILE service standards by providing excellent customer service.
Responsible for the accuracy and proficient manner in dealing a specific table game while assuring the protection and control of the game being dealt.
Advises Table Games Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their actions. Notifies Table Games Floor Supervisor of customer transactions or needs.
Check that all cards are present in the deck when opening games. Check front and back for marks, check dice regularly for marks, etc.
Observe gamblers for signs of cheats, scams or irregularities in play. Notify the proper personnel.
Promote Casino promotions with all Customers, and prompt new customers to sign onto our players club.
Must make sure that all customers playing at the table are of current age limit, must check customers ID to verify age if floor staff is busy doing other things.
Ensure that the proper amounts of chips are issued during a buy-in from the customer and the proper payoffs are made.
Must be willing to learn additional games when training is available.
Must have ability to: Communicate effectively with all levels of team members, customers and outside contacts.
Work effectively in a fast-paced environment.
Move around all work areas effectively and efficiently.
Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
Perform other duties as assigned or required.