Dealer Support Specialist

Hanania Automotive Group•St. Augustine, FL

2d•Onsite

About The Position

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.

Requirements

High School Diploma or GED preferred.
A valid driver's license with clean driving record (Must be very comfortable with moving and parking vehicles)
Professional appearance.
Strong organizational and communication skills.
Ability to work evenings and weekends if required.
Reliable, friendly, and outgoing personality.
Team-oriented with a self-motivated approach to tasks.
Superior customer service skills and a passion for the automotive industry.
Commitment to ongoing improvement and career growth within the company.
Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
Must pass background check and hair follicle drug screen.

Responsibilities

Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
Keeping up with moving and organizing our inventory.
Provide regular updates on vehicle status and address any guest inquiries or concerns.
Utilize technology and software efficiently to support daily tasks.
Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
Build strong relationships with clients, resolving concerns and maintaining satisfaction.
Keep the guest lounge clean, well-stocked, and welcoming.
Perform other tasks as needed to ensure smooth dealership operations.