Dealer Relationship Manager - St. Louis

JPMorgan Chase & Co.•Springfield, MO

About The Position

As a Dealer Relationship Manager (DRM) in Auto Finance, you will motivate new and existing auto dealers to use Chase Auto Finance in the St. Louis Missouri market. The DRM is responsible for managing and expanding relationships with automotive dealers, focusing on full dealer service needs including, retail services, commercial services and treasury solutions. This role involves working closely with dealers to understand their financial needs, providing tailored solutions, and ensuring a high level of customer satisfaction. The DRM will collaborate with internal teams to deliver comprehensive financial services that support the growth and success of dealer clients.

Requirements

Underwriting and Sales experience within the auto finance industry
Demonstrated people management skills with an ability to influence
Excellent verbal and written communication skills
Experience managing a sales territory
3+ years of Indirect Auto Finance Industry Experience
General knowledge and understanding of the automotive industry and automotive dealerships
Excellent sales presentation skills to motivate new clients to use services and product
Thorough knowledge of indirect finance products (retail/lease)
Demonstrated ability to establish and maintain client relationships
Willing to travel up to 50% locally

Nice To Haves

Consumer leading and commercial product knowledge.
BS degree

Responsibilities

Sign up dealers to programs in the local market and interface directly with all dealership personnel including training dealers on contracts, worksheets, and leasing.
Inform dealers of policy, procedures and price changes.
Develop pricing/program recommendations for territory.
Act as liaison between dealerships and Dealer Service Center where credit decisions are made.
Monitor ongoing dealer performance such as efficiency ratios, delinquency, losses, profitability, etc.
Increase and maintain required market share levels and attain volume plan at acceptable business levels.
Train dealers on all consumer and commercial products.
Achieve sales targets and build long-term client relationships.
Identify opportunities to offer commercial financing solutions, including floor plan financing, treasury management in partnership with commercial bankers.
Manage a customer/ dealer base of 85+ accounts.