Northern MI)

GM Financial•Lansing, MI

3d•Remote

About The Position

AmeriCredit is seeking a driven and fearless Field Dealer Relationship Manager to service and support non-GM franchise dealers and associate GM Financial products. The role involves providing quality customer service by satisfying the business needs of dealers, manufacturer partners, and GM Financial. The primary responsibility is to develop dealer relationships that generate contracts and ancillary policies, adhering to GM Financial's credit risk and profitability models. This is a field-based role requiring significant travel to assigned dealerships.

Requirements

Effective time-management skills to plan, prepare, prioritize, and execute activities while maintaining work-life balance.
Strong work ethic with successful B2B sales experience.
Engaging in continuous learning opportunities.
Knowledge of consumer lending policies and procedures.
Knowledge of marketing and operational trends and tactics.
Working knowledge of Salesforce.com.
Ability to positively motivate, lead, coach, and develop others.
Ability to prioritize and handle multiple tasks and responsibilities simultaneously.
Excellent sales and marketing skills.
Good analytical and problem-solving skills.
Must be self-motivated and able to work independently.
High School Diploma or equivalent required.
0-2 years successful sales experience.
Prior credit underwriting experience preferred.
Prior ancillary experience preferred.
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work.
Understanding of responsible AI use, including ethics and data protection.

Nice To Haves

Bachelor's Degree preferred.
Working knowledge of dealership operations and indirect auto finance industry preferred.

Responsibilities

Support and market all AmeriCredit Financial products by managing assigned dealer relationships to achieve quality and volume objectives.
Equip dealers with the knowledge needed to maximize their use of our programs.
Maintain effective and impactful communication with dealers and appropriate internal partners.
Analyze dealer-specific data using reporting tools (SalesForce, Microsoft Office incl. Power BI) and take appropriate action using a sales process to educate, solve problems and overcome objections.