Dealer Relationship Manager - Miami

Stellantis Financial Services•Miami, FL

12d•Hybrid

About The Position

Stellantis Financial Services (SFS) is seeking a Dealer Relationship Manager (DRM) to manage an assigned territory of Stellantis (STLA) OEM automobile dealerships. The primary goal is to achieve desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts, and floor plan opportunities in line with corporate objectives. This role is crucial for enhancing the customer experience and supporting the growth of SFS, a captive finance company for a major automaker with iconic brands. The candidate must reside within a commutable distance to the Miami and Fort Lauderdale areas.

Requirements

Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry.
Completion of the Dealer Centered Selling Certification program is required upon hire for the DRM role.
High School Diploma, GED or equivalent.
Functional knowledge of retail automotive operations, including sales finance and dealership management.
Proven ability to review and analyze credit within a lending environment.
Demonstrated capability to develop and maintain effective business relationships.
Strong communication and interpersonal skills.
Comprehensive understanding of sales principles and best practices.
Skilled in analyzing data and market trends to support strategic decision-making.
Must live within the state of Florida near the Miami market.
Candidates must possess authorization to work in the United States.
An applicant must be authorized to work in the United States to be eligible for this position.

Responsibilities

Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation.
Deliver training to dealership staff to increase application and contract volume with SFS.
Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding.
Build and maintain strong working relationships with existing and new dealership personnel.
Collaborate closely with credit and funding departments to address contract issues and support funding efficiency.
Support dealership and SFS goals by aligning relationship efforts with performance targets.
Monitor and analyze market trends and dealership performance to identify opportunities and challenges.
Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports.
Participate in weekly sales calls and other required meetings to share updates and align with regional goals.
Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards.