Dealer Regional Sales Manager (North East)

Best Bath Systems Inc•Boston, MA

just now•Hybrid

About The Position

The Regional Dealer Sales Manager plays a critical role in expanding Bestbath’s dealer channel by identifying, recruiting, developing, and supporting a high-performing network of independent dealers across the Midwest territory. This role is designed for a new customer hunter: a sales professional who knows who Bestbath’s ideal customers are, how to find them, how to open doors, and how to build relationships that convert into long-term dealer partnerships. Focused on dealer-driven markets including single-family construction, remodeling, in-home accessibility, state-funded programs, and related segments, the Dealer Sales Manager strengthens Bestbath Systems, Inc. brand presence and drives sales growth through consistent relationship management and hands-on support. Acting as a trusted partner to dealer owners and teams, the Dealer Sales Manager delivers ongoing product training, responsive field support, and practical guidance that helps dealers grow their businesses and increase pull-through demand for Bestbath solutions. Using a consultative, relationship-first approach, the Dealer Sales Manager collaborates closely with internal teams to ensure a seamless customer experience, elevate dealer capability, and consistently achieve annual sales targets while driving measurable year-over-year territory improvement.

Requirements

Must live in or near the assigned Northeast territory, with a strong preference for the Boston, MA area. This territory currently supports New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, Ontario, New Brunswick, Nova Scotia, and Prince Edward Island.
Exceptional product knowledge.
Proven ability to hunt for new customers, identify high-potential dealer prospects, and build a qualified pipeline from the ground up.
Strong understanding of how to identify ideal Bestbath customers across remodeling, construction, accessibility, dealer, distributor, and related sales channels.
Demonstrated ability to research markets, uncover decision-makers, initiate contact, and convert new business opportunities into active customer relationships.
Self-directed sales professional who is comfortable building territory strategy, prioritizing high-value opportunities, and consistently driving new customer growth.
Territory knowledge for remodeling, construction networking, bathing building codes, and compliance, including an established network within one or more related industries.
Outgoing rapport-building style to engage customers and prospects with ease.
Skilled prospector, lead qualifier, and relationship builder with a solutions-oriented focus.
Demonstrated ability to partner with company departments to achieve successful sales, profitability, lead times, and accuracy on factory orders.
Thorough working knowledge of sales practices/procedures, department policies/procedures, and general office practices and procedures.
Extensive knowledge in business and technical writing with excellent verbal and written communication skills.
Ability to develop working knowledge of Aging in Place concepts and ADA regulations.
Strong presentation, organizational, and time management skills.
Proven customer service, public speaking, and communication skills.
Detail-oriented with good listening skills.
Demonstrated maturity and a high degree of follow-through and professionalism.
Knowledge and basic skills in MS Office software, including Word, Excel, Windows, Outlook, internet browsers, CRM software, and NetSuite ERP.
Excellent phone etiquette.
Ability to make sound decisions, maintain confidentiality, and handle stressful situations.
Ability to develop effective strategic and business systems plans.
Ability to analyze sales and procedural problems and develop solutions.
Ability to communicate, establish, and maintain working relationships with management, co-workers, vendors, architects, general contractors, and contractor professionals in a positive manner.
Demonstrates good judgment and initiative.
Ability to multi-task, be self-motivated, and remain success driven.
Ability to handle complaints skillfully and respectfully.
Ability to establish priorities, organize workload, and adapt to changes.
Ability to work and deal with a wide range of individuals from various ethnic and cultural backgrounds.
Ability to work as a team player and collaborate with others.
Experience selling to or through dealer networks.
Experience in remodeling or building materials sales.
Experience in disaster restoration or remodel sales is a plus.
Existing network within one or more related industries.

Nice To Haves

Experience in disaster restoration or remodel sales is a plus.
Existing network within one or more related industries.

Responsibilities

Manages and develops the assigned Northeast territory to support and grow business with existing customers, while executing channel growth strategies in partnership with the territory team, sales manager, and marketing department to identify and recruit qualified new dealers.
Actively hunts for new customer opportunities by identifying ideal Bestbath prospects, researching target markets, opening doors with decision-makers, and building a qualified pipeline of high-potential dealer partners.
Responsible for ongoing management and prospecting of target customer lists.
Builds and executes a territory strategy focused on new customer acquisition, dealer development, sales growth, and measurable year-over-year territory improvement.
Committed to managing all prospecting, sales, and customer service activities and data using HubSpot CRM and NetSuite ERP as required by the sales manager.
Comfortable organizing a value-driven travel schedule that supports KPIs and expectations of the role and providing regular and consistent feedback on customer visits.
Commits to meeting customer needs, organizational responsibilities, and critical deadlines regardless of whether traveling or working in the office, including non-traditional hours as needed.
Effectively works via phone, email, and video calls to communicate with customers and team members.
Negotiates sales of shower, bath units, and accessories within the Dealer Business structure.
Develops and maintains working relationships with vendors, DME/HME professionals, general contractors, plumbing/mechanical contractors, kitchen and bath showrooms, independent distributors, and other related industry partners.
Determines pricing, handles all quotations and submittal packets, and verifies and checks quotes and sales order packets for completeness and accuracy before a purchase order is generated.
Performs basic administrative duties consisting of electronic filing, faxing, and order/data entry.
Identifies and attends trade shows in the assigned territory and supports Marketing’s event logistics.
Independently uses CRM and ERP dashboards and reports to track territory goals and KPIs.
Develops a comprehensive understanding of Bestbath products and solutions, as well as available resources and support, to ensure customers are provided expert-level service and support.
Works with Accounting on sales orders, quotes, and credit applications.
Responds to all internal and external customers promptly and stays accountable until a proper solution, reply, or handoff is fully completed.
Keeps the National Dealer Sales Manager fully and accurately informed concerning work problems and issues.
Becomes proficient in training and support for the installation of Bestbath products.
Uses standard office equipment including a computer in the course of work.