Dealer Administration Specialist

Octane•Irving, TX

2d•Onsite

About The Position

Octane is unlocking the power of financial products for merchants and consumers. Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value. Octane supports merchants throughout the sales cycle: connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing. Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Visit www.octane.co for more information. As part of the Operations team at Roadrunner Financial you will work with our dealer partners to facilitate their dealer enrollment. This position will be based out of the Irving office and will report to the Manager, Dealer Administration.

Requirements

Bachelor’s Degree: Business, Finance, or equivalent degree or equivalent work experience.
1-2 years’ experience in the auto / powersports industry, specifically with experiencing working with or servicing dealerships.
Proficient in applications such as Microsoft Office (Excel, Word), Google Drive, Google Sheets, SalesForce, Slack, e-mail, and able to learn new systems efficiently.
Excellent telephone, communication (oral and written), interpersonal and organizational skills.
Proficient in applications such as Microsoft Office (Excel, Word), Google Drive, Google Sheets, SalesForce, Slack, e-mail, and able to learn new systems efficiently.
Able to work well under pressure to meet daily and monthly goals while passing quality assurance audits.
Ability to multitask, prioritize, and remain diligent to complete all responsible tasks, regardless of work environment (remote or in-office).
Strong work ethic and high attention to detail.

Responsibilities

Own the dealer onboarding process end-to-end for converted leads from Sales.
Create Admin and Login credentials for dealership users.
Setup and follow-up for dealer ACH direct deposit for automated funding.
Enroll new dealers (incl. buyouts, merges, etc.) into systems so that they can submit applications and fund contracts.
Follow-up for, review, and disposition dealer agreements based on requirements set by Dealer Risk.
Conduct due diligence reviews on potential dealers to ensure they meet the requirements of Roadrunner’s enrollment criteria and state / federal regulations.
Enroll dealers in the pre-qualification program by reviewing the agreement and conducting due diligence.
Maintain dealer records including ownership changes, phone number changes, banking information, OEM updates, etc.
Monitor dealer ACH Notice of Changes under NACHA operating rules.
Qualify dealers for Prequal onboarding for Experian and activate them for Safecheck.
Other duties as assigned related to new dealer onboarding/enrollment or administrative maintenance needed in order to deliver top quality servicing for our dealer partners.