Dealer Account Manager – F&I Protection Products (Raleigh/Durham, NC)

GM Financial•Raleigh, NC

10d•Remote

About The Position

GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive product sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with internal partners to represent GM Financial and GM Protection. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you. If you would like to be a part of a company with an entrepreneurial spirit, join GM Protection’s sales organization to develop your network and career with a stable, growing, global brand.

Requirements

3-5 years of experience in the automotive industry, lending, or sales in related field required
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Understanding of responsible AI use, including ethics and data protection
Overnight travel required within multi-state territory
Willingness to relocate upon territory assignment and ongoing mobility
Responding to dealer communications outside of normal business hours
In-dealership F&I experience strongly preferred
A proven track record of quality sales performance and client satisfaction; B2B preferred
High School Diploma
Associate Degree
Bachelor’s Degree or extensive relevant experience strongly Preferred
Master’s Degree

Nice To Haves

Bachelor’s Degree strongly preferred, or extensive relevant experience
In-dealership F&I experience strongly preferred
Candidates should demonstrate: Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Understanding of responsible AI use, including ethics and data protection
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial

Responsibilities

In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
Participate in new account acquisitions and dealer enrollments
Demonstrate available reporting tools and dealer-facing systems
Work to resolve dealership issues related to administration of the products
Support and market all programs, systems, incentives, and rewards
Identify and resolve dealer issues presenting excessive risk to GM Financial
Promote a culture of teamwork, excellence, inclusion, and integrity