Deal Operations Consultant

Sydecar • New York, NY

1d • $125,000 - $150,000 • Hybrid

About The Position

Sydecar is seeking a Deal Operations Consultant to join their Deal Operations team. This role is responsible for the full lifecycle of deals on the Sydecar platform, ensuring smooth execution and problem resolution for fund managers and investors. The Deal Operations Consultant will take the lead on complex or time-sensitive deals, working closely with customers, supporting teammates, and identifying process improvements. This is a hands-on role requiring good judgment, clear communication, and follow-through, with opportunities to influence training, review, and scaling of the function. The ideal candidate enjoys direct involvement in the work while also contributing to systemic improvements.

Requirements

• 4-6 years of experience working in deal operations, customer support, fund accounting, or a similar role that required accuracy, communication, and time management.
• Excited about working directly with customers, especially when something’s urgent.
• Interest and/or familiarity in venture investing and/or back office VC administration.
• Excellent and professional written and verbal communication skills.
• You thrive in fast-paced, customer-facing environments and are energized—not stressed—by helping unblock critical moments in a deal, even when they fall outside the usual schedule.
• Ability to effectively evaluate problems and propose sensible, scalable solutions.
• Comfortable working under pressure and context-switching across dozens of tasks, customers, and workflows in a single day.

Nice To Haves

• Experience working in a startup, fintech, or investment operations role.
• Exposure to fund administration, deal execution, or compliance workflows.
• Experience mentoring or onboarding team members.

Responsibilities

• Build relationships with our largest and most important customers to execute their deals as smoothly as possible.
• Triage and resolve time-sensitive customer issues—especially those that block deal execution—using judgment, urgency, and clear communication.
• Make fast, responsible decisions in ambiguous situations—and know when to escalate or pull in the right cross-functional partner.
• Identify product and process improvements that will shape the future of our product and our workflow.
• Liaise with senior members of the team, as well as our Legal, Tax, and Product teams to answer customer questions and educate first-time Deal Organizers.
• Develop an expert knowledge of our product, our customers, and our industry.
• Support customer-facing projects and product discovery.

Benefits

• Sydecar is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed