DCO Tech I Night Shift

Novva Data Centers•West Jordan, UT

15h•Onsite

About The Position

The Data Center Operations Technician I supports the day-to-day monitoring and operation of mission-critical data center infrastructure, data center security, and technology systems. This role is responsible for proactive system monitoring, facility inspections, documentation, and timely escalation of issues to ensure uptime, safety, and compliance with established procedures. The DCOT1 works under the guidance of DCOT2, and Data Center Operations leaders within a 24x7 operational environment.

Requirements

0–3 years of experience in data center, facilities, electrical, HVAC, or related technical environment
Ability to follow established processes and procedures
Strong written and verbal communication skills
Ability to multitask and prioritize competing tasks
Strong documentation discipline using ticketing systems
High situational awareness and self-motivation
Ability to walk up to one mile during facility inspections and operational activities
Ability to lift up to 50 lbs as needed

Nice To Haves

Exposure to mission-critical systems such as electrical distribution, UPS, generators, cooling, or fire protection systems preferred

Responsibilities

Monitors and responds to alerts from: UPS systems, generators, PDUs, and electrical distribution, Cooling systems (CRAC/CRAH and mechanical systems), Environmental, leak detection, and fire protection systems, Access control, CCTV, BMS, and DCIM platforms
Identifies abnormal or high-impact conditions and escalate per runbooks
Conducts routine facility walkthroughs (minimum once per shift) and record system readings
Supports preventative maintenance activities
Provides basic remote hands support
Provides local access and vendor escort as required
Triage alarms and initiate appropriate escalation
Support resolution of facility or customer-impacting issues
Participates in incident bridge calls as directed
Assists in execution of approved MOPs under supervision
Monitors systems during maintenance windows and validate post-maintenance system status
Ensures change and ticket documentation is accurate and complete
Monitors physical access control systems
Support badge provisioning and visitor access processes
Identify and report security anomalies (e.g., tailgating, unauthorized access)
Maintain accurate, audit-ready logs
Follow established safety procedures and operational standards