DC Trainer Shift 1

At Home Group

About The Position

The Distribution Center Trainer provides training to team members so they can safely and efficiently unload, sort, and load cartons and pallets in a fast-paced distribution center. The trainer leads hands-on instruction for new and existing team members, adapting training to individual learning styles and operational needs while reinforcing processes, safety protocols, and performance expectations. The role also performs warehouse work across distribution center functions, including receiving inbound shipments, sorting and palletizing cartons, and loading outbound trailers. The trainer supports daily workflow priorities established by Leads or Managers, coaches associates, conducts performance evaluations and safety observations, and helps identify skill gaps and process improvements in collaboration with Operations and Human Resources. The position includes training team members to work safely and effectively with automated material handling systems, including driverless forklifts (AGVs/AMRs) and automated offloading equipment.

Requirements

At least 1 year of warehousing or training experience.
Ability to learn and train on various tasks required in a distribution center environment.
Knowledge of standard operating procedures (SOPs) and safety standards.
Strong communication, coaching, and organizational skills.
Proficiency in English, including the ability to read, write, and communicate in English.
Ability to lead by example and maintain composure in a fast-paced environment.
Flexible and solutions-oriented, with a focus on continuous improvement.
Ability to lift 50 pounds.

Nice To Haves

Prior experience in training, mentoring, or team leadership.

Responsibilities

Lead hands-on training for new hires and existing team members on processes, safety protocols, and performance expectations.
Tailor training approaches to individual learning styles and operational needs.
Work cartons and pallets across distribution center functional areas, demonstrating productivity, safety, and accuracy standards.
Unload inbound pallets and/or cartons and verify shipment accuracy.
Sort and palletize cartons according to destination or workflow needs.
Securely load pallets onto outbound trailers while following safety and documentation procedures.
Carry out tasks based on priorities set by Leads or Managers and reinforce operational directives.
Conduct formal and informal performance evaluations and provide actionable feedback and ongoing coaching.
Print and organize learning materials and track training sign-offs as needed.
Conduct behavioral observation walks and safety walks, complete Behavioral Observation Surveys (BOS), identify unsafe conditions, and address them promptly.
Promote and model a safety-first culture and reinforce safety standards during training and daily operations.
Identify process inefficiencies, recommend improvements, and foster learning, adaptability, and operational excellence.
Collaborate with Operations and Human Resources to identify critical skills gaps and create training plans.
Train and coach team members on safe and effective use of automated material handling systems, including AGVs/AMRs and automated offloading equipment.
Reinforce procedures, troubleshoot basic automation issues, and promote safety and operational standards for consistent adoption and performance.