Open Jobs DC Specialist 1 - Full Time

Sephora•Avon, OH
•Onsite

About The Position

DC Specialists perform operational office and clerical duties, which may include wave planning, delivery scheduling, order tracking, auditing, paperwork management, and generating departmental reports, depending on their assigned department and function. A thorough knowledge of the assigned department’s operations is essential. The role follows established procedures, supports and trains floor associates, responds to leadership direction, observes safety and loss-prevention policies, maintains attendance and schedule flexibility, and provides high-quality internal and external customer service. The position has no supervisory responsibilities. Work takes place in office and warehouse environments with moderate but varying temperature and humidity.

Requirements

  • High school diploma or equivalent.
  • Previous experience with a Warehouse Management System (WMS), experience with menu-driven applications, and/or ability to learn a system.
  • Working knowledge of Microsoft Excel, Word, and Outlook.
  • Basic math skills.
  • Effective problem-solving skills.
  • Ability to work independently and attention to detail.
  • Ability to communicate effectively and tactfully with associates and vendors at multiple levels, in person, by phone, and in writing.
  • Excellent customer service skills.
  • Ability to understand other business functions as they apply to the position.
  • Flexibility to adapt to change and handle multiple priorities.
  • Ability to prepare professional-level correspondence.
  • Proactive approach to business needs.
  • Ability to give and receive feedback effectively.
  • Ability to work closely and effectively with others in a way that promotes teamwork.
  • Positive and enthusiastic demeanor.
  • Ability to stand, sit, squat, lift, and/or walk for the duration of the scheduled shift.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Previous experience working in a distribution center or warehouse environment is preferred.

Responsibilities

  • Perform office and clerical duties such as wave planning, delivery scheduling, order tracking, auditing, paperwork management, and generating departmental reports, as assigned.
  • Follow established company standard operating procedures to maintain the integrity of assigned work and production output.
  • Train floor associates in departmental preferred methods and standard operating procedures.
  • Respond proactively to direction from shift coordinators, management, and other departmental personnel.
  • Follow company, state, and OSHA safety rules, policies, and regulations; report safety violations and potential violations to appropriate supervisory or management personnel.
  • Comply with company loss-prevention policies and procedures.
  • Maintain regular and acceptable attendance.
  • Maintain a flexible schedule, work any designated shift, and work overtime when requested based on business and operational needs.
  • Provide high-quality internal and external customer service in accordance with company standards.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid disability and life insurance.
  • 401(k) with a 4% match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Paid time off, paid sick time off, and protected leave.
  • Development programs, mentorship, tuition reimbursement, and in-house training.
  • 30% discount on merchandise and services, gratis opportunities, and flash sale discounts on LVMH brands.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Certain work schedules may be eligible for shift differential pay.
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