DC SITE OPS MANAGER

MP Nexlevel, LLC•Cedar Rapids, IA

8d•Onsite

About The Position

This role is responsible for providing operational oversight for various data center and telecommunications infrastructure, including fiber, cabling, and related connectivity work. The manager will enforce customer site requirements, manage vendor relationships, and lead a team of professionals to ensure operational efficiency and customer satisfaction. This position requires strong leadership, analytical skills, and the ability to manage resources effectively while maintaining a high level of accuracy and attention to detail.

Requirements

High School education or GED
Valid Driver’s License
Valid DOT health card
Previous utility construction experience and management experience
Strong organizational and leadership abilities
Excellent communication and interpersonal skills
Analytical thinking and problem-solving skills
Attention to detail and a high level of accuracy
Ability to motivate and lead a diverse team
Ability to read and comprehend instructions and correspondence
Ability to use computer/electronic devices
Able to read blueprints and follow job specifications and orders
Proficient in MS Office Suite, including Outlook, Excel, Word, Project and PowerPoint

Nice To Haves

Data center, mission-critical, telecom, fiber, structured cabling, or connectivity infrastructure experience preferred
Understanding of outside plant, inside plant, network deployment, pathway, rack, cabinet, fiber, or low-voltage connectivity work preferred

Responsibilities

Enforce all Company, OSHA and other applicable procedures and standards
Develop and implement strategies, policies, and procedures to ensure operational efficiency.
Monitor and analyze operational metrics and KPIs to identify areas for improvement.
Optimize supply chain processes and manage relationships with vendors and suppliers.
Implement systems and processes to improve productivity, quality, and customer satisfaction.
Lead and mentor team of professionals by setting clear goals, providing regular feedback, and developing their skills.
Handle escalated customer issues and resolve conflicts effectively.
Prepare and present reports on operational activities and performance metrics to senior management.
Manage resources such as personnel, equipment (owned and rented), and materials to ensure they are used efficiently and effectively.
Direct oversight, training and development of crew
Know the contract scope including standard and special provisions, technical specifications, and scheduling milestones
Purchasing, reporting, and approval authority as defined in MP Authority Matrix
Complete all administrative documentation in a timely and accurate manner (safety audits and observations, final review of production, manage change orders, prepare bills for accounting)
Promptly complete authorization of all invoices, receipts, and fuel charges
Improve personal, technical, and supervisory skills through personal development plans and offered trainings
Represent and promote the company’s mission, vision, and values
Safety training as required by position
Perform other duties as assigned
Provide operational oversight for fiber infrastructure, structured cabling, outside plant, inside plant, network deployment, pathway, rack, cabinet, and related connectivity work as applicable.
Understand and enforce customer site requirements commonly found in data center and mission-critical environments, including access control, security procedures, housekeeping, documentation, safety expectations, and work-area coordination.