DC Manager Weekend Shift - e-Com

Academy Sports•Jeffersonville, GA

5d•Onsite

About The Position

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. This role is for a DC Manager with a weekend shift focus in an e-commerce environment. The position requires a strong understanding of warehouse operations, team management, and a commitment to meeting key performance metrics.

Requirements

3+ years of related work experience
Managerial experience in an automated warehouse, distribution center, store or manufacturing environment
Bachelor’s degree in relevant field of study or equivalent years of related work experience required
Computer - working knowledge of Windows, MS Office, Warehouse Management Systems (WMS), AS/400, Lotus Notes, Sterling Commerce
Working knowledge of small parcel processes and parcel shipping systems.
Solid knowledge of web based retail environment
Support accuracy, throughput, and customer service metrics
Knowledge of logistics, managerial techniques and principles
Ability to supervise, develop and motivate a team of associates toward the completion of strategic goals in a fast-paced production environment
Ability to identify inefficiencies, areas to improve, formulates action plans and implements changes
Ability to work a flexible schedule including weekends and holidays
Proficient in managing reverse logistics processes
Possess the desire and ability to quickly achieve and maintain a working knowledge of all systems used within the Fulfillment Center
Skilled in Management, Organization and Prioritization
Capable of analyzing and developing solutions as they pertain to regional distribution operations
Excel at problem solving, and deals effectively with change
Communication - effective listening, speaking, and writing skills
Acceptable level of hearing and vision to perform job duties
Work in mezzanines or material handling equipment up to 35 feet in height
Ability to train and assist eCom Team Member in the setup and capabilities of the WMS and associated systems and peripherals
Operate effectively in a non-climate controlled environment
Ability to travel for training at a network distribution center located remotely for up to three months (temporary housing will be provided if needed)
Demonstrate ability to grow in position as operation expands and grows
Strong internal and external customer focus to support and improve the customer experience
Regular attendance required

Nice To Haves

E-Commerce, direct-to-consumer environment, and managerial experience is preferred

Responsibilities

Ensure shipments are configured to maximize efficiencies, minimize cost and order fulfillment errors without sacrificing customer service.
Initiate actions to increase customer satisfaction with the ordering and returning goods processes.
Train staff to use all new developments and applications as they pertain to different modes of transportation in support of e-commerce.
Partner with the onsite e-commerce team to convey key resource needs and requirements.
Familiar with inbound shipments and provide daily reports on status.
Ensure that work is performed according to standards, policies, procedures, processes and safe practices.
Required to learn and follow company policies and procedures.
Required to learn and follow company safety rules and ensures safety is promoted.
Manage all operations related to the picking and packing of customer orders of merchandise.
Manage a diverse workforce of 50 plus team members, including hiring, training, scheduling, evaluating, coaching, and terminating. Track and coach performance against goals.
Effectively allocate resource to meet daily, weekly, and monthly objectives.
Walk the floor regularly to manage the workflow through the department.
Work with the manager as a team and is able to make independent decisions.
Analyze operations, and develop and implement processes and procedures to improve efficiency and cost effectiveness.
Ensure accuracy, throughput, and customer service metrics are met within the department.
Motivate team and collaborates with other business partners.
Ensure all records and reports for the department are accurate and meet reporting deadlines.
Maintain knowledge and ensure compliance with all federal, state, and local laws and regulations.