Driver Leader

Hirschbach•Memphis, TN

2d•$52,901 - $60,000•Onsite

About The Position

The Power Transport Daytime Dispatcher is responsible for coordinating and managing the daily transportation operations during business hours. This role involves scheduling and dispatching drivers, monitoring shipment progress, addressing delays, and ensuring that customer delivery requirements are met in a timely and efficient manner. The Daytime Dispatcher will work closely with drivers, customers, and the operations team to ensure smooth transportation operations throughout the day.

Requirements

High school diploma or equivalent in education, paired with relevant professional experience.
Ability to process information with high levels of accuracy and energy.
Ability to multi-task and prioritize workload.
Computer proficiency and ability to navigate between multiple programs.
Demonstrates an "All In to Win" attitude and performances displays self-motivation and a
Strong desire to learn within an unpredictable and demanding environment

Nice To Haves

Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.

Responsibilities

Communicates with drivers. Promptly answers phone calls, emails, and messages to ensure proper communication and eliminate hold time for operators.
Sends preplans to drivers and secures load commitments within a timely manner.
Completes loaded and empty calls.
Tracks operators’ performance from dispatch to delivery to ensure on-time services.
Manages operator availability and updates drivers’ PTA accordingly and accurately.
Responsible for optimizing performance of assigned drivers including: on-time pickup and delivery performance, Hours of Service (HOS) compliance, driver availability and scheduling preferences.
Builds and maintains professional and positive relationships with Hirschbach operators and operations team members.
Coaches drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
Collaborates with Safety department to ensure drivers are in compliance with all policies and are coached effectively to meet organizational company standards.
Proactively identifies issues that may occur with an operator’s settlement or pay by working closely with Driver Payroll.
Attends meetings related to Hirschbach operators and occasionally travels to visit terminal locations.
Manages driver availability to maximize productivity of the fleet.
Other duties as assigned including proactively assisting others in achieving the organization’s objectives.