Dayforce Implementation Consultant

RSM US LLP•Toronto, ON

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our Dayforce team provides consulting services to implement, optimize, and support the full suite of Dayforce HCM solutions. We are a rapidly growing team seeking a qualified Dayforce Implementation Consultant. The selected individual will support client implementations as a Dayforce Lead/Implementation Consultant, responsible for discovery, requirements documentation, solution design, configuration, testing support, training, and go-live of the client’s Dayforce solution. An effective candidate is a self-starter who partners closely with project leadership and client stakeholders to deliver the desired future-state processes and system outcomes. As a Dayforce Implementation Consultant, you will lead and support the implementation, optimization, and sustainment of Dayforce HCM solutions. You’ll serve as a trusted advisor to clients, guiding them through end-to-end implementations and enhancements to improve HR, payroll, workforce management, and talent processes.

Requirements

Minimum 2+ years of experience in Human Resources, Payroll, Benefits administration or related acumen
Understanding of the HR function and best practices related to processes, technology utilization, and policy creation
Ability to travel up to 25%
Excellent written and verbal communication skills
Eagerness to learn and ability to stay current with HR trends and key workplace issues
Proficiency in MS Word, MS PowerPoint, MS Excel, Smartsheet

Nice To Haves

Bachelor's degree preferred
3+ years of experience implementing Dayforce and/or other enterprise HCM platforms (SaaS).
Strong understanding of HR systems, workforce management, and payroll processes.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, problem-solving, and client-facing skills.
Strong functional HRIS/HCM knowledge with hands-on configuration experience
Ability to effectively analyze client needs and recommend solutions
A disciplined approach to project delivery including defining and tracking milestones, deadlines, testing requirements and results, and deliverables
Ability to build and maintain strong relationships with client contacts; easily develops rapport and earns trust
Ability to manage multiple projects (for different clients) simultaneously and prioritize effectively while ensuring high quality of work and timely delivery.
Must be able to thrive in a deadline-oriented environment
Demonstrates initiative; self-starter able to independently manage assigned portfolio of projects
Strong verbal and written communication skills, and the ability to effectively communicate with key stakeholders in client organizations
Experience in healthcare, manufacturing, and retail sectors
Dayforce certifications (Core, Payroll, WFM, Benefits, Talent) preferred.

Responsibilities

Lead end-to-end Dayforce implementations (discovery, design, configuration, testing, deployment, and post–go-live support).
Facilitate discovery sessions, workshops, and design meetings to document business requirements and map them to Dayforce functionality.
Configure Dayforce modules such as: Core HR, Payroll, Benefits, Time & Attendance, Scheduling/WFM, Recruiting, Onboarding, Performance, Compensation, Learning, and Reporting & Analytics.
Support testing (unit, end-to-end, and UAT), cutover/go-live readiness, and post-go-live stabilization including issue triage and optimization.
Collaborate with cross-functional teams including project managers, integration/data migration resources, and client stakeholders; communicate status, risks, and decisions.
Mentor junior consultants, contribute to internal delivery methodology and knowledge base, and advise clients on Dayforce best practices and organizational readiness.