Day Stocker

Hy-Vee, Inc.•Canton, IL

18h•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service. Responsibilities include unloading product, opening containers, stocking shelves, and rotating product where necessary.

Requirements

Must be 18+
High school or equivalent experience.
Six months or less of similar or related work experience.
Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to solve arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Unloads trucks, opens containers, stocks the shelves, runs overstock on risers and rotates product.
Monitors for mis-picked items, reviews product outs, wrong deliveries, etc.
Organizes stock for greatest efficiency; cleans and restocks damaged items.
Tags the shelves with overstock in the back room and understock drawers.
Reports all new or different items for the scanning coordinator for input into the system.
Maintains adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Operates register for customer purchases.
Trains new day stockers in job duties.
Outside maintenance; shovel sidewalk of snow, spread ice melt on ice, and pick up and return carts.
Stocks supplies, cigarettes, front-end sacks, and delivers supplies to departments.
Cleans but not limited to registers, restrooms, breakroom; backroom, sweeps and mops the floor, and tends to supply needs.
Orders merchandise and supplies as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.