About The Position

The Transition Academy Work-Based Learning Day Center Receptionist is responsible for greeting clients, families, caregivers, and other stakeholders. This role involves escorting and assisting clients in and out of programs and the building, completing required documentation accurately and within specified time limits, and providing administrative support for the Day Program. The position is for Transition Academy students only and is a non-exempt role.

Requirements

  • Transition Academy student
  • Excellent interpersonal, written, and verbal communication skills.
  • Excellent typing, spelling, punctuation, and grammar.
  • Good judgment, discretion, organizational ability, initiative, and the ability to work independently.
  • Be intuitive, take the initiative, and be a self-starter.
  • Knowledge of Microsoft Word, Excel, PowerPoint, & Outlook
  • Ability to multi-task and act as a team player with a superior service attitude.
  • Ability and maturity to handle confidential and time-sensitive information.
  • Professional and cheerful with a positive attitude and demeanor
  • Maintain HIPPA compliance.
  • High School Graduate or equivalent, associate's degree preferred.
  • One year's experience in receptionist position/administrative support.
  • Maintain CPR/First Aid certification.

Nice To Haves

  • Final hiring pending on OSBI background check, clean driving record, Community Services Registry check, and pre-employment screening.
  • TB test will be required for anyone working at the Day Center.
  • Criminal arrest check will be done through the OSBI; Per Section 1025.1 et seq. Of Title 56 of the Oklahoma statues, House Bill 1790, any prospective employee with a felony or misdemeanor conviction, guilty plea or plea of nolo contendere will not be eligible for employment. This prohibition may be disregarded if an appropriate waiver is obtained from the Office of the Director, DDSD, Department of Human Services, or his/her designees.
  • Community Services Registry check (House Bill 1790) will be done through DDSD, Department of Human Services. The person whose name appears on the registry cannot work for A New Leaf.
  • Employees and A New Leaf are engaged in an at-will employment relationship, meaning that either are free to terminate the relationship at any time with or without reason and with or without notice

Responsibilities

  • Escort/assist clients to the recreation room.
  • Coordinate all arrivals and departures in a professional, orderly, and friendly manner.
  • Answer telephone calls, forward calls, and take messages as appropriate.
  • Refer all communications to appropriate staff.
  • Maintain current, accurate participant attendance information, update weekly.
  • Verify accurate daily attendance.
  • Obtain signatures from caregiver/families as instructed.
  • Perform all other duties as requested by site Leadership Team members.
  • Attend and participate in staff meetings, in-services and projects and committees as assigned by Supervisor.
  • Participate in special projects and perform additional duties as required or assigned.
  • Clean and disinfect the receptionist counter, lobby chairs, end tables, phones and keyboards as needed and organize the receptionist counter at the end of the shift.
  • Assemble information packets.
  • Provide set-up for staff in-service.
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