Datacenter Facilities and Equipment Specialist
About The Position
Provide onsite 24x7/365 rotation coverage and incident response for data center facilities services and data center equipment services. Expertise in modern datacenter facilities operations to include environmental controls, security, safety systems, power, backup power systems, and smart building decision systems. Support performing monthly maintenance on generators with training. Conduct or oversee work on datacenter infrastructure systems. Perform facilities inspections of datacenter infrastructure systems. Clean areas around electrical systems. Work with customers daily for miscellaneous tasks, ranging from help desk work to janitorial work. Support in receiving, removing, shipping, cabling, installing, replacing, and maintaining, IT equipment. Support escorting vendors performing needed maintenance. Support determining system and rack level electrical power requirements, hardware placement, installation, move, replacement, and removal activities. Able to create, inventory, and maintain documentation for IT hardware and infrastructure systems. Able to follow instructions, stay on task, and requires little supervision once trained in documented processes. Monitor and ensure adherence to appearance and safety standards. Participates in Agile project management and a DevSecOps culture as required. Ability to coordinate, communicate with engineers, and replace IT components in systems as needed. Keeping an inventory of all 2000+ devices in the data center. Run cat5/cat6 and fiber cables. Deploy servers to server racks. Create and work tickets using remedy. Develop power plans for new devices coming into the data center. Sending out daily shift mail to coworkers to document and inform. Keep watch on alarms in WebControl and correct or escalate them when necessary. Ensure the destruction of storage when necessary during device removal.
Requirements
- Minimum of ONE (1) year of experience working in facilities and equipment.
- Familiarity with Web Control infrastructure monitoring software.
- Must be able to lift to 70lbs.
- Strong written and oral communication skills in the English language.
- Must be able to read, write, speak, and understand English.
- Exceptional customer service skills.
- Strong time-management and prioritization skills.
- Ability to communicate applicable technical subject matter to management and others.
- ITIL v4 foundation knowledge.
- Ability to apply and provide feedback on service operation model and practices.
- US Citizenship is required.
- Must be able to OBTAIN and MAINTAIN a Public Trust.
- Must be willing to work 3rd Shift.
Nice To Haves
- Experience working at a federal facility.
- Candidates must obtain approved adjudication of their PUBLIC TRUST or SUITABILITY are preferred.
Responsibilities
- Provide onsite 24x7/365 rotation coverage and incident response for data center facilities services and data center equipment services.
- Support performing monthly maintenance on generators with training.
- Conduct or oversee work on datacenter infrastructure systems.
- Perform facilities inspections of datacenter infrastructure systems.
- Clean areas around electrical systems.
- Work with customers daily for miscellaneous tasks, ranging from help desk work to janitorial work.
- Support in receiving, removing, shipping, cabling, installing, replacing, and maintaining, IT equipment.
- Support escorting vendors performing needed maintenance.
- Support determining system and rack level electrical power requirements, hardware placement, installation, move, replacement, and removal activities.
- Create, inventory, and maintain documentation for IT hardware and infrastructure systems.
- Monitor and ensure adherence to appearance and safety standards.
- Participate in Agile project management and a DevSecOps culture as required.
- Coordinate, communicate with engineers, and replace IT components in systems as needed.
- Keep an inventory of all 2000+ devices in the data center.
- Run cat5/cat6 and fiber cables.
- Deploy servers to server racks.
- Create and work tickets using remedy.
- Develop power plans for new devices coming into the data center.
- Send out daily shift mail to coworkers to document and inform.
- Keep watch on alarms in WebControl and correct or escalate them when necessary.
- Ensure the destruction of storage when necessary during device removal.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
