About The Position

The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting-edge AI-driven solutions to simplify complexities and enhance patient experiences. We focus on creating connected ecosystems, optimizing operations, and delivering superior care across all touchpoints. Join us to be a part of a team that is at the forefront of healthcare innovation, driving down costs while improving patient outcomes.

Requirements

  • Manage access and governance controls across Azure Portal, Entra ID/AD groups, RBAC, Key Vault/secret scopes, and platform components including Databricks workspaces/cluster policies, ADF/SHIR, ADLS ACLs/zones
  • Serving as the escalation owner for P1/P2 platform incidents and change coordination
  • Azure Data Factory (ADF) (pipeline monitoring, triggers, activity failures, reruns).
  • Databricks (job/workflow execution monitoring, logs, cluster behavior at an ops level).
  • Monitoring/observability experience with Splunk and/or Azure Monitor / Log Analytics / App Insights.
  • ITSM discipline using Ivanti (or similar): incident lifecycle, SR handling, change/RFC workflows.
  • Batch scheduling/monitoring familiarity with Tidal (job chains, calendars, dependency failures, rerun controls).

Nice To Haves

  • Root cause (RCA) analysis and troubleshooting
  • Runbook and SOP development
  • Databricks and ADF platform admin
  • Security, access management

Responsibilities

  • Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
  • Participate in design discussions to capture software specifications, and aid in creation of process documentation.
  • Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
  • Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
  • Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
  • Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
  • Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
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