Database Sustainment Specialist (DSS) - Ft Eustis

Nakupuna Companies•Ft Eustis, VA

6d•Onsite

About The Position

Nakupuna Services is seeking multiple Database Sustainment Specialists (DSS) to support the DMLSS-FM Databases throughout CONUS Military Treatment Facilities. The DSS will be located within and support their respective site, participating in government personnel Facility Management Team meetings as necessary. New DSS must receive initial comprehensive DMLSS classroom training, web-based training, and any available DCO training provided by the Government, including BUILDER. DSS specialists must be prepared to travel to remote locations directly supported by their respective DMLSS servers. This position is an on-site role.

Requirements

Strong working knowledge of Microsoft Office products with proficiency in Word, Excel, and Outlook.
Excellent communication skills, both verbal and nonverbal.
Exceptional attention to detail, time management, and organizational skills.
Ability to demonstrate effective decision-making abilities.
Customer service oriented.
Ability to work confidently in a results-oriented environment.
Must be a U.S. Citizen.
Must be able to obtain and maintain a favorable National Agency Check with Inquiries (NACI) (Tier 1) investigation.
Must be eligible to obtain and maintain a Common Access Card (CAC).
Must comply with all installation access and security requirements.
Ability to sit for extended periods while working at a computer.
Ability to perform repetitive hand and finger movements.
Ability to walk short distances within medical facilities.
Ability to occasionally lift up to 25 pounds.
Ability to maintain focus on detailed data entry and system review tasks.
Ability to work in a low-noise office environment within a healthcare facility.
High School Diploma required.

Nice To Haves

DMLSS experience is desirable but not mandatory; Training will be provided.
Two years’ database management experience preferred but not required.
Working knowledge, familiarity, or background in medical facilities management is desirable.
Associate’s or Bachelor’s degree in Facilities Management, Business Administration, Information Systems, Construction Management, or related field. Experience may be substituted for formal education.

Responsibilities

Create, maintain, and update DMLSS-FM Inventories, including facilities, rooms, and Facility System Inventory (FSI)/real property installed equipment (RPIE) using DMLSS-FM system modules.
Populate data fields for facility inventory, including Physical Description, Organization, Functions, Key Events/Review, Permits, Real Property Asset, Asset Allocation, Asset Configuration, and Funding tabs, coordinating with the DHA Real Property Manager for specific tabs.
Populate data fields for room inventory, including Detail, Data, and Space tabs, ensuring accuracy of MEPRS, Department, Service DMISID, SEPS Room Code and Type, housekeeping requirements, and other fields, coordinating with Facility Management staff, DMLSS System Administrator, Environmental Services, and Resource Management personnel.
Populate data fields for FSI/RPIE inventory, including Classification, Features, Condition, Manufacturer, Warranty, and Parts tabs, via validation surveys with Operation and Maintenance personnel, ensuring all inventory items are surveyed every 5 years if the O&M contractor does not provide this service.
Provide quality assurance on O&M surveyed or maintained FSI/RPIE and recommend non-compliance per DHA guidance to facility management staff and DHA POC.
Validate that Cost and History tabs are updated by proper completion of Unscheduled/Demand Work Requests and PM Scheduled Work Requests, ensuring historical cost data supports facility life cycle management (FLCM).
Inactivate all outdated records upon approval of Facility Manager or designee.
Perform 100% Room Inventory in accordance with DHA tasker, validating all DHA sustained real property for accuracy.
Coordinate and accurately define DMLSS Room Inventory fields with MTF Coders (MEPRS), DMLSS System Administrators (Org Tree), Environmental Services (Housekeeping), and CAD support team.
Maintain DMLSS-FM Requirement Management Module by providing support on active facility requirements, annually updating DHA mandated fields, associating requirements for critical systems, and entering/updating information from BUILDER Annual Work Plans.
Provide support on all DHA data calls via MTF facility management staff.
Maintain DMLSS-FM Project Management Module by supporting the maintenance and updating of records for all active facility projects, populating data elements, tracking financial progress, associating documentation, and maintaining a Project Management Journal for each active project.
Inactivate all outdated project records upon approval of Facility Manager or designee.
Provide support to DHA and all project data calls with direction from MTF facility management staff.
Support Drawing Management by uploading DMLSS/Drawbase compatible drawings to reflect changes within 10 business days of receipt and ensuring the most recent CAD/Drawbase DMLSS compatible drawings are properly stored and accessible.
Perform tasks using Drawbase CAD software, including viewing, zooming, layer control, printing, and copying portions of drawings.
Maintain a list of work requests and projects resulting in facility layout changes and sketch ("redline") changes on existing drawings, providing lists of changes quarterly for review.
Support and attend Facility Space Utilization Board (FUB/Space Committee) meetings, providing input and documenting space changes identified during room assessments.
Support Regulatory Compliance/The Joint Commission (RC/TJC) Program by administering the DMLSS RC/TJC module, entering procedures and documents, monitoring corrective activities, and ensuring Life Safety work requests are classified correctly.
Generate the SOC report in Business Objects when requested.
Support and attend Environment of Care (EOC) tours and document EOC minutes.
Support Work Request, Preventive Maintenance, and Real Property Installed Equipment requirements that do not require an operations and maintenance contract, implementing DHA in-house operations and maintenance business processes.
Perform work management support services using the DMLSS-FM Work Request module for tracking preventive maintenance (scheduled) and repair (unscheduled) work.
Provide work request information to facility management staff for trend identification and to support facility operating and maintenance cost analysis.
Create, update, and closeout work requests based on information from facility management operations.
Maintain Preventive Maintenance Program by creating and maintaining maintenance procedure and preventive maintenance schedule records using DMLSS-FM modules.
Coordinate and administer the closeout process for monthly maintenance work requests.
Provide quality assurance support and analysis to Health Commands, Facility Management staff, and O&M contractors.
Maintain the Directory module with accurate contact information for all organizations and personnel supporting the medical facility.
Ensure identified records in the System Services, Records Management module are set inactive based on Government information.
Coordinate with local DMLSS System Administrator to ensure user roles and privileges are customized and secure.
Provide training to facility management customers and MTF staff on the use of the DMLSS-FM Customer Support Work Request system.
Provide desk-side overview of the DMLSS-FM system to facility management and medical logistics personnel.
Ensure continuous DMLSS-FM implementation except for utility or IT issues outside DSS control.
Submit a Monthly Assessment Report to the FM and AOR Manager.
Submit reports to support workload and performance reporting as required.
Perform travel to complete room inventory as required.