Database Manager- Operations Technology

Intact FCToronto, ON
Hybrid

About The Position

We are looking for a Database Manager- Operations Technology to join our growing team! We are seeking a strong people leader technically experienced to lead our Oracle and Mongo database platforms. This role is accountable for operational excellence of mission critical database services, budget ownership, vendor governance and the development of a highly engaged database team that works closely with the software engineering teams. The successful candidate will bring proven experience leading database teams, have a deep appreciation for operational discipline and environment stability and the ability to partner with architecture and application teams while advancing our database cloud and AI enabled transformation strategy.

Requirements

  • 8+ years of experience in IT operations with strong technical expertise in Oracle and Mongo database environments
  • 5+ years experience leading and managing Database teams
  • 3+ years of Database Cloud Transformation Experience
  • partnering with architecture and application teams and supporting cloud transformation initiatives/roadmaps
  • Deep knowledge of Oracle and Mongo database architecture, performance testing, backup recover and high availability
  • Strong experience leading database 52-109 audits, governance, team development and ability to empower teams
  • Proven experience managing operational budgets and vendor contracts
  • Strong understanding of ITIL practices and operational governance
  • Strategic thinking and the ability to be influential
  • Proven interpersonal and communication skills (verbal and written)
  • Organized and able to work well in a changing environment
  • For candidates located in Quebec, bilingualism (French / English) is required – Need to interact on a regular basis with colleagues across the country.
  • Must be eligible to work in Canada.

Responsibilities

  • Lead and mentor a team of senior database admin team supporting Oracle and Mongo Database platforms and transformation activities.
  • Lead recruitment, conduct one-on-one meetings, performance reviews and individual career, succession and development planning
  • Foster a culture of accountability, ownership operational discipline, innovation and service reliability
  • Owns the availability, performance stability and reliability of all Oracle and Mongo Database environment
  • Lead incident, problem and change management for database platforms, ensuring strict SLAs adherence.
  • Establish proactive monitoring, capacity planning, performance tuning and disaster recovery readiness.
  • Ensure database security, compliance, backup and recovery stands are consistently met.
  • Contribute to and execute the roadmap for database cloud transformation, including migration and modernization
  • Leverage AI and automation capabilities to enhance operational efficiency, predictive monitoring, performance optimization and cost management
  • Ensure operational readiness and support models evolve alongside cloud and AI adoption
  • Own and manage the annual operating and capital budget for Oracle licensing, MongoDB tooling and database infrastructure
  • Provide financial forecasting and cost optimization
  • Implement ITIL based best practices across incident, problem and change management
  • Lead audit readiness and compliance for database environments

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Defined benefit pension plan
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