DATABASE ANALYST I
About The Position
As the Database Analyst I, you will play an important role in supporting the academic mission of Duke University by helping maintain and enhance the systems that support graduate student records, reporting, and data-driven decision making. In this role, you will collaborate with colleagues across Academic Affairs, Finance, Admissions, Graduate Student Affairs, the Registrar's Office, OIT, and other university partners. Your expertise in data management, reporting, and student information systems will help ensure data integrity, operational efficiency, and exceptional service for students, faculty, and staff. As a key member of the team, you will leverage your technical expertise to support and improve critical student information systems while helping stakeholders access meaningful data and insights.
Requirements
- Bachelor's degree in Mathematics, Computer Science, Information Systems, or a related technical field, or an equivalent combination of relevant education, coursework, and technical training.
- Work requires 3 years of progressive programming or database management experience in higher education or related fields.
Nice To Haves
- Experience using PeopleSoft Student Information System tools, including Query Manager, checklists, comments, and student records management.
- Possess programming skills with experience developing automated solutions, data integrations, and applications to improve business processes and efficiency.
- Knowledge of database structures, Python, SQL and APIs.
- Experience creating and maintaining reports within enterprise reporting platforms (Tableau).
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to communicate technical information to both technical and non-technical audiences.
- Knowledge of data governance, privacy, and security best practices.
- Demonstrated ability to complete projects independently as well as in a team with other technology and functional specialists.
- Demonstrates a strong aptitude for learning and adopting new technologies.
Responsibilities
- Create, maintain, and optimize PeopleSoft queries to support reporting, analysis, and institutional data needs.
- Assist with the implementation and enhancement of workflow and web services processes that support administrative operations across multiple Graduate School offices.
- Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and departmental partners to ensure the effective operation of graduate student information systems.
- Serve as a technical resource for Graduate School staff, academic programs, and university stakeholders regarding PeopleSoft, Perceptive Content, Tableau, Kuali Build and other systems or data-related processes.
- Support system upgrades and enhancements by participating in testing, troubleshooting, training, documentation updates, and report revisions.
- Assist with the design, development, modification, and implementation of student records systems and related business processes.
- Develop and maintain parameter-driven reports and queries within enterprise reporting platforms.
- Extract, analyze, and deliver data related to admissions, enrollment, student records, and financial reporting.
- Support the creation and maintenance of data pipelines that enable effective reporting and decision-making.
- Provide consultation, training, and guidance to report users on reporting tools, data interpretation, and best practices.
- Collaborate with stakeholders to identify reporting requirements and deliver solutions that meet operational and strategic needs.
- Ensure compliance with university policies and applicable regulations governing data privacy, security, auditability, and records management.
- Provide operational support for critical business processes by monitoring automated workflows, resolving data issues, and ensuring the accuracy and integrity of institutional reporting.
- Contribute to additional projects and initiatives that support the goals of The Graduate School and Duke University.
- Perform other related duties as assigned.
Benefits
- comprehensive and competitive medical and dental care programs
- generous retirement benefits
- a wide array of family-friendly and cultural programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
