Database Administrator - ServiceNow Senior Consultant
About The Position
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. As a Senior Consultant, Technical Transformation on the ServiceNow and Cloud Platform team, you will be responsible for supporting the stability, security, and performance of database environments that enable enterprise ServiceNow capabilities.
Requirements
- Bachelor’s degree
- ServiceNow Certified System Administrator (CSA) certification required
- 3+ years of experience administering databases in a self-hosted ServiceNow environment
- 3+ years of experience supporting database operations in Amazon Web Services (AWS)
- 3+ years of experience with database backup, recovery, patching, and performance tuning
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active TS/SCI with Polygraph security clearance required
- Ability to work onsite in Chantilly, VA 100% of the time
Nice To Haves
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
Responsibilities
- Administer, maintain, and optimize databases supporting a self-hosted ServiceNow environment hosted on Amazon Web Services (AWS)
- Perform database backup, recovery, patching, monitoring, and performance tuning activities to support system reliability and availability
- Support ServiceNow platform upgrades, incident troubleshooting, root cause analysis, and resolution of database-related issues
- Manage AWS database resources and implement security, access, and compliance controls aligned to organizational requirements
- Automate routine database administration activities, maintain technical documentation, and collaborate with cloud, security, and ServiceNow teams to support ongoing operations
- Provide on-call support for critical production issues as needed
Benefits
- discretionary annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
