Remote Database Administrator - Cloud

MariaDB plcRemote - US, TN
Remote

About The Position

MariaDB is seeking a Remote Database Administrator (DBA) to join their growing SkySQL cloud platform solution team. This role involves working with customers globally, providing expert-level remote DBA services. Responsibilities include database monitoring, performance and durability recommendations, troubleshooting, architecture design, implementing best practices, managing upgrades, configuring backups, and assisting with recoveries. The position requires advanced troubleshooting skills, creative problem-solving, and the ability to work autonomously in a globally distributed, telecommuting team environment. The role occasionally requires work on nights, weekends, and holidays to provide 24x7x365 customer coverage, leveraging the global team to minimize impact. Prior experience in a remote working environment is ideal.

Requirements

  • Passion for serving customers and solving technical problems
  • Experience with MariaDB/MySQL and surrounding tools
  • Knowledge of SQL query writing and optimization
  • Knowledge of database design, administration, development or architecture
  • Understanding of various high availability environments and technologies
  • Very strong troubleshooting and problem-solving skills
  • Tenacity with regard to customer communication & follow-up
  • Comfortable working remotely (equipment provided)
  • Excellent written and spoken English communication skills
  • Experience with some sort of columnar database platform
  • Previous usage of database proxying technology

Nice To Haves

  • Experience in a 24x7 support environment
  • Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
  • Prior MariaDB, Percona, or MySQL support engineer experience
  • Previous experience working remotely
  • Proficient in one or more scripting languages (Bash, Python, Go, etc.)
  • Sysadmin experience (Linux, Windows, etc.)
  • Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
  • Contributions to open source software in the MariaDB/MySQL ecosystem
  • Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
  • Proficient with virtualization software (Xen, VirtualBox, VMware, etc.)
  • Experience with cloud offerings
  • Experience with automation toolsets
  • Experience with containers (Kubernetes, Docker, etc)
  • MariaDB/MySQL monitoring software experience
  • MariaDB and/or MySQL certifications

Responsibilities

  • Perform DBA activities remotely with customers around the world
  • Automate various DBA tasks
  • Set up monitoring and other activities on customer servers
  • Perform periodic health checks and reports on customer systems
  • Participate in the community by blogging and other social media
  • Help the MariaDB team build tools and enhancements around MariaDB
  • Help improve practices and common methodologies for the Remote DBA team
  • Ability to be on call as needed to guarantee customer SLAs
  • Manage SkySQL customers across cloud environments
  • Provide coverage during designated schedule
  • Ability to travel internationally for company-related meetings

Benefits

  • health insurance
  • life insurance
  • disability insurance
  • funds toward professional development resources
  • Flexible Paid Time Off (FPTO)
  • paid holidays
  • parental leave
  • medical/dental/vision insurance
  • 401(k)
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