Data Verification Analyst

First Orion•North Little Rock, AR

5d•$15 - $18•Onsite

About The Position

We are looking for a Data Verification Analyst to join us. This individual will work as part of the Data team to call, research, and verify First Orion data. This requires calling, using research tools, and working in collaboration with other teams to fulfill the verification process. This team member will be able to perform these duties independently in a timely fashion while communicating with their team members for larger or more difficult projects.

Requirements

High School diploma
Microsoft Office proficient: Excel, Word, Outlook
Detail-oriented with excellent communication and problem-solving skills
Time Management skills
Ability to work independently or in a group environment
Strong customer service and effective interpersonal skills, including ability to speak on the phone for many hours of the day in a professional and courteous manner

Nice To Haves

Fluent in Spanish is a plus
Previous research experience in an academic or work-related project
MIS bachelor's or associate degree

Responsibilities

Research and verify data through phone-based contact and web-based searches, as well as First Orion internal tools
Work to ensure data quality across all internal and customer facing systems
Communicate with team members and other First Orion teams about verification details
Customer problem solving through email and/or tickets
Support customer escalations by being on call approximately once per quarter. You would be primary on-call contact once every three months, and then move to secondary on-call the following week