Data Transfer Agent

Chenega Agile Real-Time Solutions•Springfield, VA

10d•Hybrid

About The Position

Chenega Agile Real-Time Solutions (CARS) is seeking a Data Transfer Agent that will support the enterprise by administering the Data Transfer Agent (DTA) duties for information systems processing National Security Information. Ensure all government mandated policies associated with data transfers are implemented and followed.

Requirements

Bachelor's Degree and 2+ years relevant experience or Associate’s Degree and 4+ years relevant experience or 6+ years relevant experience
Operational experience with ServiceNow
Experience in the Intelligence Community
DoD 8140 (formerly 8570.01-M), IAT Level I: (within 6 months of hire)
Active TS/SCI Clearance
Ability to obtain CI Poly
Ability to work independently and yet be effective within a team setting
Ability to respond to on-call requests during off-hours, weekends, and holidays as required.
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Nice To Haves

Masters Degree
Prior experience supporting Government Customer

Responsibilities

Support agencies data transfer policies and procedures.
Support agencies Network Privilege User policies and procedures.
Coordination, oversight and approval of DR time and reporting (timecards).
Developing, tracking DR performance through establishment of goals, monitoring of achievement and annual assessment.
Review and approval of media and equipment request for items entering the customer facility. Provide and implement strategies for the DTO Team.
Update DTO policies, procedures, and performance metrics.
Develop monthly compliance reports and centrally manage areas for improvement.
Communicate and provide training on new processes and procedures.
Capture and report DTO performance metrics.
Other duties as assigned.