Data Systems Coordinator Supervisor [IN-OFFICE]

State of Ohio•Columbus, OH

6d•Onsite

About The Position

This position is for a Data Systems Coordinator Supervisor within the Ohio Department of Public Safety – Bureau of Motor Vehicles/Field Operations/Deputy Technical Services. The role involves supervising a unit of lower-level coordinators in coordinating office automation projects and overseeing the Deputy Technical Services unit. The position reports into the office five days a week and offers multiple pay increases over the first years of service, free parking, free gym access, on-site daycare, and an on-site cafeteria.

Requirements

18 months of training or 18 months of experience in data processing/computer science (excludes data entry & keypunch).
18 months of training or 18 months of experience in computer hardware/software systems.
12 months of training or 12 months of experience in microcomputer, minicomputer &/or mainframe application programs.
1 course or 3 months of training in operation of computer terminal & peripheral equipment (e.g., printers, modems, bursters, disk & tape drives).
Completion of undergraduate core program in computer science/electronic data processing.
Equivalent of Minimum Class Qualifications for Employment noted above.

Nice To Haves

Experience in supervising a unit of lower-level coordinators.
Experience in managing and providing supervisory guidance for computer networks.
Experience scheduling data and network additions, deletions, and improvements with vendors.
Experience providing complex technical and procedural support.
Experience establishing priorities and supervising personnel, including developmental opportunities, coaching, monitoring activities, performance evaluation, approving staffing levels, recommending discipline, pre-screening applications, and participating in interviews.
Experience placing, tracking, and clearing service calls to vendors.
Experience reporting data network concerns to controlling boards.
Experience collaborating with network control centers for diagnostics.
Experience responding to concerns associated with specific data networks (e.g., BMV Deputy Registrar Data Network).

Responsibilities

Supervise unit of lower-level coordinators in coordinating office automation projects.
Oversee the Deputy Technical Services unit by providing management & supervisory guidance for the statewide Deputy Registrar & Business Application Service System (BASS) &/or Driver Examiner (DX) computer networks.
Schedule data & network additions, deletions, & improvements with multiple vendors.
Provide complex technical & procedural support.
Establish priorities & supervise subordinate personnel (e.g., provide developmental opportunities & work direction, coach staff to foster development, monitor staff activities to ensure quality customer service & information technology security, evaluate performance, approve section staffing levels, recommend discipline, pre-screen applications & participate in interviews).
Place, track, & clear service calls to multiple vendors & reporting data network concerns to Law Enforcement Administrative Data System (LEADS) controlling board.
Collaborate with LEADS network control center to determine network diagnostics.
Respond to concerns associated with Bureau of Motor Vehicles (BMV) Deputy Registrar Data Network.

Benefits

Multiple pay increases over the first years of service
Free Parking
Free Gym Access & Walking Path
Daycare On-site
Cafeteria On-site
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (OPERS, STRS, SERS, and HPRS)
Optional Deferred Compensation (Ohio Deferred Compensation)