Data & System Integration Support Manager 14

State of Michigan•Dimondale, MI

13d•Hybrid

About The Position

This position is critical to the daily operation, long-range planning, and supervisory requirements of the Data & Reporting Section within the Revenue Integrity & Intelligence Bureau (RIIB). Responsibilities include first line professional management of analysts and to ensure the continuous, stable operation of several core Treasury systems, most notably SAP S4, MiMITS, and NICE CXone, all which support revenue collection, receivables, tax refund offsets, payroll offsets, and contact center operations. This role oversees the Collections Services Bureau (CSB) systems and ensures the timely running of daily reports, queries, and system data flows. It also ensures the coordination of data between multiple systems, the implementation of changes and enhancements, the maintenance of internal controls, and the identification of process improvements. These tasks are essential for RIIB to meet its statutory and operational obligations. This position also performs routine managerial duties including staff supervision, performance management, scheduling, approval of leave, mentoring, distribution of workload, and monitoring internal controls.

Requirements

Possession of a bachelor's degree in any major.
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
Work must be performed in the state of Michigan.
Must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position.
Must have secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.
Requires passing of a fingerprint-based background check per IRS Publication 1075.

Nice To Haves

Cover letter
Detailed resume
Official college transcript(s)

Responsibilities

First line professional management of analysts.
Ensure the continuous, stable operation of several core Treasury systems (SAP S4, MiMITS, and NICE CXone).
Oversee the Collections Services Bureau (CSB) systems.
Ensure the timely running of daily reports, queries, and system data flows.
Coordinate data between multiple systems.
Implement changes and enhancements to systems.
Maintain internal controls.
Identify process improvements.
Perform routine managerial duties including staff supervision, performance management, scheduling, approval of leave, mentoring, distribution of workload, and monitoring internal controls.