Data Steward, Customer Domain

OUTFRONT Media • New York, NY

1d • $75,000 - $100,000

About The Position

The role of the Analyst, Data Governance for the Customer Domain involves upholding OUTFRONT's Data Governance policies, data procedures, and data definitions related to customer data. This entry-level position in Data Governance contributes to enhancing the quality of OUTFRONT's customer data through various activities.

Requirements

• Bachelor's Degree or equivalent practical experience.
• Proven capability to work independently from a direct manager while achieving outstanding outcomes.
• Proficiency in multitasking, prioritization, and meeting deadlines.
• Solid business insight and exceptional communication skills.

Nice To Haves

• Familiarity with Profisee Application or similar platforms is advantageous (although not obligatory).
• Having 1-2 years of experience in upholding data governance policies, procedures, and definitions is beneficial (although not necessary).

Responsibilities

• Utilize OUTFRONT's Master Data Management tool Profisee, to manage Customer Data workflows, ensuring prompt reviews of new and updated customer data.
• Monitor incoming Customer data requests from business users via email, promptly and professionally addressing and fulfilling these requests.
• Deliver reports and analytics related to Customer Data to stakeholders, which includes collaborating with cross-functional business partners.
• Oversee the accuracy of Customer Data beyond Profisee, maintaining data consistency (such as ensuring data coherence across Profisee, OUTFRONT's CRM platform, and the core order management system).
• Uphold compliance with data governance policies, employing analytics and tools to detect instances of data non-compliance.
• Maintain the business dictionary and ensure data quality at the application/database level.
• Examining both new and existing customer data to verify alignment with the defined data standards within the Customer Domain.
• Guaranteeing compliance with customer data processes, business regulations, and operational workflows.
• Carrying out the established protocols for the entire lifecycle of customer data, starting from its inception to activation.
• Offer advice on best practices for data management, and if necessary, escalate concerns to the Data Owner.
• Suggest revisions to data governance policies and procedures as needed to enhance data governance quality.
• Develop a comprehensive understanding of critical business functions linked to specific data subject areas.
• Grasp the movement of customer data between various systems.
• Collaborate with the broader analytics team to verify data accuracy and suitability for end users.
• Propel improvements in the core processes for data quality, facilitating their execution with emphasis on simplicity, speed, quality, and efficiency.

Benefits

• Medical, Dental, Vision (including same and opposite-sex domestic partners)
• HSA and FSA plans
• Family Benefits
• Pet Benefits
• 401(k) Plan with an Employer Match
• Paid Time Off
• Commuter Benefits
• Educational Assistance
• Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level