Data Solutions Specialist

Avery DennisonLos Angeles, NY
Hybrid

About The Position

The Data Solutions Specialist manages our customers’ variable data for printed labeling. Examples include price tags containing data such as item prices, sizes, and barcodes as well as care and content labels – either printing and shipping to the customer or enabling the customer to print themselves. This process requires taking data from our customers’ IT systems and integrating it into Avery Dennison’s software solutions, which enable the variable data (prices, sizes, etc.) to print correctly on tags and labels. The process includes collaboration with Sales forming the general strategy, conducting software demos as needed, and serving as the customer-facing variable data expert. Once an opportunity has been identified that will require variable data and/or online ordering, the Data Solutions Specialist engages directly with the customer to analyze their existing business data systems and take the technical steps to map and integrate the customer's’ data into the Avery Dennison system/software. This role provides guidance and development support to our extensive customer base on world class data & order management and digital product solutions.

Requirements

  • Bachelor’s degree or equivalent knowledge gained through training and experience.
  • 3+ years of experience in data analysis, system integration, or B2B customer-facing technical roles, ideally within the retail, apparel, or label industries.
  • Basic understanding of IT programming and high-level PC skills (including ERP/Oracle, Access, Excel, Word, G Suite, and customer databases).
  • Strong commercial acumen, strategic thinking, and proven ability to establish and maintain strong customer relationships while managing multiple projects against tight deadlines.
  • Excellent analytical, problem-solving, presentation, and oral/written communication skills in English (fluency in Spanish or Portuguese is a plus).

Responsibilities

  • Function as a primary and direct point of contact for retailers and brand owners to provide critical business and technical analysis for development needs related to variable data products and online ordering solutions.
  • Engage directly with customers to analyze existing business data systems, map and integrate customer data into Avery Dennison systems/software, and prepare Statements of Work capturing functional and data requirements.
  • Work closely with global stakeholders to prepare project plans, lead calls across IT, Sales, Development, and Operations teams, and manage multiple implementation projects to ensure milestones, dates, and quality standards are met.
  • Ensure functional and data requirements are met by preparing test plans, executing end-to-end testing including User Acceptance Testing (UAT), and resolving customer variable data issues in collaboration with production sites.
  • Maintain and create global or customer-specific data models, provide guidance to internal teams on CX development tools, and deliver training and direction to Sales and Operations for effective program rollouts.

Benefits

  • Inclusive Care Support: Expert, whole-health care regardless of gender identity.
  • Retirement Savings: You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
  • Paid Vacation: You start with 10 vacation days in your first year on the job. The longer you work for the Company, the more days you will accrue.
  • Paid Parental Leave: Your salary is 100% paid during your approved parental leave of absence as a biological, adoptive, and/or foster parent.
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