Data Scientist II

Toast•Boston, MA

8h•$87,000 - $179,000•Hybrid

About The Position

The Toast AI Engineering team is seeking a Data Scientist to embed data science capabilities into the Toast platform by partnering with engineers and product managers to develop statistical and machine learning models that power key product lines. Toast is revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Requirements

Bachelors in computer science, engineering, math, statistics, economics, or other quantitative discipline; Masters preferred.
2+ years of data science experience in an industry environment.
Have solid statistical and machine learning foundations. Familiar with machine learning concepts (e.g. regression/classification, clustering, offline/online model evaluation).
Experience with advanced machine learning techniques, including supervised and unsupervised learning, graph algorithms, deep learning (e.g., NLP), recommendation systems, and generative AI.
Experience with Python and SQL, and ML frameworks (e.g. scikit-learn, Tensorflow, PyTorch)
Experience with cloud solutions, preferably with AWS tooling (e.g. SageMaker, DynamoDB, Athena, Glue, etc.)
Experience with model workflow orchestration tool (e.g. Airflow)
Experience collaborating with engineers, product managers, and other cross-functional teams
Excellent verbal and written communication skills
Ability to communicate sophisticated quantitative analysis in a clear, precise, and actionable manner.

Nice To Haves

Experience working on LLM applications, including prompting, RAG, and evaluation.
Experience in software engineering best practices and tools including object-oriented programming, test-driven development, CI/CD, git, shell scripting, task orchestration.
Experience shipping machine learning systems in production environments.
Experience in A/B testing and other experimentation methodologies for effective product launch measurement.

Responsibilities

Apply a diverse set of expertise including data mining, statistical analysis and machine learning to deliver impactful, objective, and actionable data insights that enable informed business and product decisions
Collaborate with cross-functional teams, including sales, marketing, and product, to identify business opportunities and develop data-driven solutions that drive growth and engagement.
Partner with line of business teams and collaborate with product managers, engineers and data scientists to foster data-driven decisions that yield significant impacts
Able to effectively communicate analysis, insights and recommendations to high-level business partners in verbal, visual and written formats
Thrive in a dynamic and rapidly evolving environment