Data Scientist Director – Business Banking Client Analytics

JPMorgan Chase & Co.•New York, NY

4d•$204,250 - $285,000

About The Position

Bring your expertise to JPMorganChase and help shape how we serve small business clients through data-driven strategy. You will lead a high-performing organization and turn advanced analytics into measurable business outcomes, influencing senior leaders and accelerating innovation. As a Data Scientist Director at JPMorganChase within the Business Banking Client Analytics team, you will set the analytics vision and lead end-to-end delivery of solutions that support business growth, customer engagement, and market expansion. You will synthesize internal and external data to clarify the competitive landscape and inform executive decision-making. You will also develop and inspire leaders across data science and analytics, building an inclusive culture that values intellectual rigor, continuous improvement, and practical impact.

Requirements

BS/BA degree Data Science, Computer Science, Operations Research, Applied Mathematics, Economics, or other relevant discipline
10+ years of relevant experience in analytics, data science, or applied quantitative research in financial services
5+ years of applied quantitative research or model development experience supporting business banking or commercial financial institutions
Demonstrated experience leading and managing teams of data scientists, analytics professionals, or technical experts
Proven ability to deliver analytics-driven recommendations to business stakeholders in a consulting or advisory capacity (internal or external)
Strong communication and storytelling skills, including translating complex technical concepts into clear strategies and influencing senior stakeholders
Strong analytical and problem-solving skills, with the ability to frame ambiguous business problems into structured analytic approaches
Strong risk and control mindset, including sound judgment, attention to data integrity, and appropriate issue escalation

Nice To Haves

Experience in retail banking, small business banking, or commercial banking
Experience enabling analytics adoption through change management, self-service analytics, or organizational enablement
Advanced degree in an applicable field
Experience using modern artificial intelligence tools and platforms (for example, Microsoft Copilot or similar technologies)
Proficiency in Python, R, and SQL, plus experience with modern data platforms (for example, Snowflake or Databricks)
Deep knowledge of machine learning and advanced analytics methods, including supervised and unsupervised learning, predictive modeling, natural language processing, and experimentation frameworks

Responsibilities

Lead and develop a team of analytics leaders, data scientists, and analysts delivering advanced analytics and strategic insights for business banking strategy
Define and execute customer segmentation and targeting frameworks to identify and size growth opportunities
Build measurement and experimentation capabilities, including test-and-learn and causal approaches, to quantify impact and optimize outcomes
Translate client, product, and transaction data into actionable insights that inform marketing, product, and servicing strategies
Develop competitive intelligence analytics that monitor market trends, competitor positioning, and relevant industry benchmarks
Synthesize internal and external data sources (including vendor partnerships) to provide senior leaders a clear view of the competitive landscape
Partner closely with Strategy, Finance, Risk Management, Compliance, Internal Audit, Investor Relations, and Data Governance to ensure analytic integrity and effective controls
Establish clear goals and performance expectations; coach, mentor, and support career development across all levels of the team
Attract, hire, onboard, and retain top analytics talent while strengthening skills through ongoing development programs
Champion innovation, continuous improvement, and adoption of analytics solutions across the broader organization