Data Science Extern
About The Position
BetterHelp is seeking a Data Science Extern to use data to generate insights that support its product and business. The role involves analyzing large and complex datasets related to web products, data wrangling, and post-hoc analysis to inform product improvements, marketing efficiency, and business decisions. The extern will refine and enhance language models, collaborate with product and development teams to design machine learning models and algorithms, and partner with product managers to improve product functionality and user experience. They will work with extensive text data, write and optimize SQL queries, and develop and maintain production-ready code, coordinating with DevOps and ML-Ops teams to integrate models into production. The position is remote; the company operates on PST and welcomes candidates in any time zone. Employees are asked to travel to the San Jose office up to three times per year and attend one company-wide offsite. Travel expenses are covered, and reasonable accommodations are available for those unable to travel under unique circumstances.
Requirements
- Currently enrolled in or recently graduated from a PhD program in a quantitative discipline such as Computer Science/Engineering, Statistics, Mathematics, Operations Research, or Engineering.
- Completed coursework in NLP and LLM.
- Deep understanding of neural networks, deep learning, and generative AI.
- Familiarity with reinforcement learning.
- Experience building predictive models and causal inference models.
- Familiarity with generative AI.
- Experience analyzing large and complex datasets.
- Experience using PyTorch (preferred) or TensorFlow.
- Excellent communication skills, including the ability to simplify complex topics and explain technical ideas to non-technical audiences.
Nice To Haves
- Experience using PyTorch (preferred).
Responsibilities
- Refine and enhance language models, including fine-tuning and retraining them to meet specific requirements.
- Collaborate with product and development teams to design machine learning models and algorithms suited to product needs.
- Work with product managers to develop and implement strategies to improve product functionality and user experience.
- Manage, analyze, and derive insights from extensive text data and large datasets.
- Develop and maintain robust, efficient, production-ready code.
- Work with DevOps and ML-Ops teams to integrate machine learning models into production environments.
- Write and optimize SQL queries to interact with and manipulate databases.
- Contribute positively to a collaborative team environment.
Benefits
- Remote work with regular company-sponsored in-person bonding experiences.
- Competitive compensation.
- Holistic perks program, including free therapy and employee wellness offerings.
- Excellent health, dental, and vision coverage.
- 401(k) benefits with employer matching contribution.
- Company-covered travel expenses for required in-person gatherings.
- Hardware or software to support productivity.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Ph.D. or professional degree
