Data Quality Specialist

ValenzPhoenix, AZ
Remote

About The Position

This is a Data Quality Specialist (aka Content Analyst) role focused on maintaining and updating medical necessity databases by applying changes from source materials and ensuring accuracy and consistency. The position also involves routine audits and data validation, identifying discrepancies, and escalating issues as needed. You’ll learn and apply content management processes, working more independently after training while still collaborating with the team to support quality and efficiency. There’s also a strong emphasis on ongoing training and development to build knowledge of clinical content, systems, and standards.

Requirements

  • 1+ prior experience in data entry, healthcare content, medical billing/coding, or a related field.
  • High school diploma or equivalent.
  • Strong attention to detail with a high level of accuracy in data entry and data validation tasks.
  • Basic proficiency in computer applications, including Microsoft Word and Excel; ability to learn internal systems and tools.
  • Comfortable working with structured data, comparing information across sources, and applying updates consistently.
  • Effective written and verbal communication skills for collaboration with internal team members.
  • Strong organizational skills with the ability to manage assigned tasks and meet deadlines.
  • Ability to learn new processes, tools, and content areas in a structured environment.
  • Ability to work independently after training, following established guidelines, procedures, and quality standards.
  • Demonstrated critical thinking skills, including the ability to identify discrepancies and escalate issues appropriately.
  • Positive, reliable, and self-motivated with a willingness to learn and grow within the role.

Nice To Haves

  • Associate’s degree in healthcare, life sciences, or a related field.
  • Exposure to medical terminology, coding, or clinical guidelines (through education or training).

Responsibilities

  • Update and maintain medical necessity databases by reviewing source materials and applying required changes accurately and consistently.
  • Audit assigned datasets to ensure data integrity, completeness, and alignment with current clinical guidelines and source documentation.
  • Compare internal database content against external sources and change reports, identifying discrepancies and making appropriate updates.
  • Execute high-volume, detail-oriented data entry tasks with a strong focus on accuracy and quality.
  • Learn and apply Content Team processes, standards, and data governance practices.
  • Work closely with Content Coordinators and senior Content Analysts (II–III) to support content updates and resolve questions.
  • Participate in training sessions and continuing education activities to build knowledge of clinical content and systems.
  • Manage assigned workload independently after training, while participating in regular team check-ins and seeking guidance as needed.
  • Identify and escalate data issues, inconsistencies, or uncertainties to appropriate team members.
  • Maintain compliance with company policies, procedures, and data management standards.
  • Perform other related duties as assigned.

Benefits

  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off to include vacation, sick leave, and paid holidays
  • Employee Assistance Program that includes professional counseling, referrals, and additional services
  • Paid maternity and paternity leave
  • Pet insurance
  • Employee discounts on phone plans, car rentals and computers
  • Community giveback opportunities, including paid time off for philanthropic endeavors
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